Remote Production Engineer: Scale Reliability & Live Commerce

Whatnot; Seattle (WA); Remote; USD 245,000 - 290,000; Full time

Benefits offered by this job

Health Insurance

Work From Home Support

Parental Leave

Job summary

Whatnot is seeking a seasoned Production Engineer in Seattle to join a remote-friendly, co-located team. You will embed with product, platform, and infrastructure groups to drive reliability, latency reduction, and cost optimization for live video and real-time commerce.

You will hunt anomalies across services, write robust solutions, and lead cross-team incident responses. Strong background in distributed systems, observability, and cloud-native tooling is required.

Qualifications

• Bachelor's degree in Computer Science or a related field, or equivalent work experience.
• 9+ years building and debugging production services at scale.
• Strong systems and distributed systems fundamentals: failure modes, saturation, queueing, and load behavior.
• Depth in observability and production debugging.
• Experience in cloud-native environments (AWS/GCP) with Kubernetes.

Responsibilities

• Embed with product, platform, and infra teams to improve reliability, performance, and scalability.
• Hunt anomalies across traffic, latency, error, and cost signals and trace to root cause.
• Connect operational signals to business impact and prioritize degradations.
• Prepare for peak events with capacity modeling, load testing, and failure drills.
• Lead incident response for complex cross-team failures and drive systemic fixes.
• Improve observability to shorten detection to minutes.
• Apply AI to operations for anomaly detection and toil reduction.

Skills

Production engineering

Distributed systems

Observability

Cloud platforms

Kubernetes

Python

Elixir

Go

Incident command

Education

Bachelor's degree in Computer Science or related field

Tools

AWS

GCP

Job description

Whatnot is seeking a seasoned Production Engineer in Seattle to join a remote-friendly, co-located team. You will embed with product, platform, and infrastructure groups to drive reliability, latency reduction, and cost optimization for live video and real-time commerce.

You will hunt anomalies across services, write robust solutions, and lead cross-team incident responses. Strong background in distributed systems, observability, and cloud-native tooling is required.