Remote Product Solutions Consultant - Consumer Payments

UnitedHealth-Grou; Eden Prairie (MN); Remote; USD 91,700 - 163,700; Full time

Benefits offered by this job

Comprehensive benefits package

Equity stock purchase program

401k contribution

Job summary

UnitedHealth Group is seeking a Product Solutions Consultant for Consumer Payments within Optum Financial. This remote role focuses on translating customer needs into product strategy and coordinating cross-functional teams to drive revenue growth and adoption.

Ideal candidates have deep experience in payment solutions (C2B/C2C), consumer-facing products, and health-benefit accounts, with strong communication and presentation skills to influence stakeholders and deliver market-ready capabilities.

Qualifications

• 5+ years in product management, product consulting, solutions consulting, sales engineering, client strategy, or a related customer-facing product role, with demonstrated ability to lead complex customer and product solution discussions
• 5 years supporting payment and financial technology products, including C2B/B2C payment solutions, consumer-facing products, health benefit accounts, payment flows, customer onboarding, implementation, and other complex healthcare financial services
• 4+ years with consumer-facing payment and benefit products and how they are designed, positioned, implemented, and adopted by customers and end users
• Experience translating customer needs into product and technical requirements
• Experience facilitating discovery sessions, demonstrations, workshops, and stakeholder alignment
• Proven excellent communication, presentation, and stakeholder influence skills
• Proven solid consultative selling and solution positioning capabilities
• Proven analytical problem solver with experience evaluating trade-offs and scalable solutions

Responsibilities

• Serve as the primary liaison between Product, Sales, Client Executives, and customers to identify business needs, product opportunities, and market trends
• Capture and translate voice-of-the-customer insights into product strategy, roadmap priorities, solution enhancements, and new product opportunities
• Partner with Sales and Client Executives to support pre-sales, product positioning, customer discovery, demonstrations, and revenue growth opportunities
• Advise customers on C2B/B2C payment solutions, consumer-facing products, health benefit accounts, and related product capabilities
• Translate customer needs into business, product, and technical requirements, ensuring alignment across Product, Technology, Operations, and delivery teams
• Assess solution fit, technical feasibility, implementation considerations, and product gaps while providing recommendations for future roadmap investments
• Support proposals, RFPs, executive presentations, and customer-facing materials with product expertise and solution positioning
• Drive alignment between customer expectations, product capabilities, and delivery outcomes to improve adoption, customer satisfaction, and business results

Skills

Product management

Solutions consulting

Client strategy

Sales engineering

Stakeholder communication

Analytical thinking

Tools

CRM tools

Product analytics

Agile tools

Sales enablement tools

Job description

UnitedHealth Group is seeking a Product Solutions Consultant for Consumer Payments within Optum Financial. This remote role focuses on translating customer needs into product strategy and coordinating cross-functional teams to drive revenue growth and adoption.

Ideal candidates have deep experience in payment solutions (C2B/C2C), consumer-facing products, and health-benefit accounts, with strong communication and presentation skills to influence stakeholders and deliver market-ready capabilities.