Remote Product Manager – Health Plan Growth

Delta Dental; Massachusetts; On-site; USD 132,000 - 155,000; Full time

Benefits offered by this job

Competitive salary

Excellent benefits package

Work-life balance

Job summary

Delta Dental of Massachusetts is seeking a Product Manager to own and evolve the Individual & Family product portfolio. You will drive strategy, lifecycle management, and growth initiatives across the organization, collaborating with cross-functional teams to deliver customer value and business growth.

The role demands strong analytical and stakeholder-management skills, with a focus on roadmap development, regulatory alignment, and long-term product strategy within a healthcare/dental benefits

Qualifications

• Bachelor’s degree in business administration, healthcare, or equivalent field of study.
• 5-7+ years of experience in product management, product strategy, product development, or related discipline.
• Experience managing market-facing, revenue-generating products, services, or business offerings.
• Experience within insurance, employee benefits, healthcare, dental, vision, ACA Marketplace, or other regulated industries.
• Experience leading cross-functional initiatives and collaborating with diverse stakeholders.
• Demonstrated ability to analyze customer, market, operational, and financial data to inform product decisions.
• Experience developing product strategies, business cases, requirements, roadmaps, and implementation plans.
• Familiarity with product management, customer discovery, design thinking, or other product development methodologies.
• Strong strategic thinking, analytical, and problem-solving skills.
• Strong verbal, written, presentation, and stakeholder management skills.
• Ability to influence, build partnerships, and collaborate effectively across functions and organizational levels.
• Ability to balance multiple priorities and drive results in a fast-paced environment.
• Demonstrated curiosity, learning agility, and commitment to continuous improvement.

Responsibilities

• Serve as the primary product owner for assigned products and initiatives, with primary responsibility for the Individual & Family portfolio, including strategy, performance management, roadmap development, and lifecycle management.
• Manage assigned products throughout the full product lifecycle, including development, launch, enhancement, optimization, and retirement.
• Develop and maintain a rolling 3-5 year product roadmap aligned with organizational priorities, customer needs, market opportunities, and financial objectives.
• Evaluate product performance and identify opportunities to improve growth, customer value, profitability, and operational effectiveness.
• Define product requirements and priorities that support customer and business needs.
• Develop business cases, financial analyses, forecasts, and recommendations to support product decisions and investments.
• Present product strategies, performance updates, and recommendations to leadership and key stakeholders.
• Lead development and execution of growth strategies for the Individual & Family portfolio.
• Identify opportunities for product enhancements, new offerings, market expansion, and customer experience improvements.
• Assess customer needs, market trends, emerging opportunities, and business challenges to inform product strategy.
• Evaluate and support growth opportunities that may extend beyond the Individual & Family portfolio and contribute to broader organizational objectives.
• Support the development and implementation of growth initiatives across products, customer segments, and distribution channels.
• Translate research, market insights, customer feedback, and business performance data into actionable recommendations.
• Partner with cross-functional teams to evaluate, prioritize, and implement future product opportunities.
• Monitor industry trends, market developments, customer needs, and competitive activity to inform product strategy and decision-making.
• Analyze product performance, customer feedback, utilization patterns, and market data to identify risks, opportunities, and improvement initiatives.
• Collaborate with Market Research, Sales, and Marketing teams to understand customer expectations, purchasing behaviors, and market dynamics.
• Maintain awareness of industry best practices, emerging trends, and evolving customer needs that may influence future product direction.
• Support the development of long-term product strategies through ongoing analysis of customer and market insights.
• Ensure products comply with all applicable federal, state, and organizational requirements.
• Prepare, submit, and manage regulatory filings and supporting documentation.
• Partner with Legal and Compliance teams to assess regulatory changes and implement necessary product modifications.
• Maintain awareness of evolving regulatory requirements and potential impacts to the product portfolio.
• Support audits, reviews, and governance activities related to assigned products.
• Serve as a subject matter expert for assigned products and initiatives.
• Lead cross-functional teams through product launches, enhancements, strategic initiatives, and process improvements.
• Develop project plans, timelines, milestones, and implementation strategies.
• Build alignment among stakeholders and facilitate decision-making across functional areas.
• Monitor progress, manage risks, and resolve obstacles to ensure successful execution.
• Support Sales, Marketing, Operations, Underwriting, Finance, Provider Relations, Legal & Compliance, and other stakeholders with product-related inquiries, initiatives, and escalations.

Skills

Product management

Cross-functional leadership

Strategic planning

Data analysis

Stakeholder management

Presentation skills

Education

Bachelor’s degree in business administration, healthcare, or equivalent

Job description

Delta Dental of Massachusetts is seeking a Product Manager to own and evolve the Individual & Family product portfolio. You will drive strategy, lifecycle management, and growth initiatives across the organization, collaborating with cross-functional teams to deliver customer value and business growth.

The role demands strong analytical and stakeholder-management skills, with a focus on roadmap development, regulatory alignment, and long-term product strategy within a healthcare/dental benefits