Remote Product Engineer — AI-Driven Ops Platform

Extenteam Inc.; Miami (FL); Remote; USD 70,000 - 105,000; Full time

Job summary

Extenteam Inc. is hiring an engineer to sit close to Operations and ship fixes that address both quick bugs and systemic gaps in our AI-driven hospitality platform. You will triage tickets, diagnose root causes, and collaborate with product, design, and engineering to deliver reliable improvements for 80,000+ properties.

You’ll own features end to end, build AI surfaces, and ensure changes pass through standard review and guardrails. This is a remote role with overlap with Miami-based teams.

Qualifications

• 4+ years of full stack software engineering experience shipping production enterprise software.
• Direct experience building internal tools, agent-facing platforms, or operational systems.
• Product mindset: comfortable scoping problems, asking the right questions, and communicating tradeoffs.
• Experience working asynchronously with distributed teams.

Responsibilities

• Own features end to end; problem framing, design, backend, frontend, instrumentation, rollout, and follow-up fixes.
• Work with founders, product, and design at the whiteboard stage, before anything is written down, and help decide what's worth building.
• Build the AI surfaces of the product; prompt and agent architecture, tool calling, retrieval, guardrails, and the human-in-the-loop escape hatches that make automation safe to ship.
• Build and maintain evals. Treat "does this actually work" as an engineering artifact with a regression suite, not a vibe check before launch.
• Watch real usage. Session replays, logs, transcripts, support tickets, and customer calls. Bring back what you learn as shipped changes, not as a document.

Skills

Full stack engineering

Product mindset

Distributed teams collaboration

Async work experience

Bug triage & triage

Tools

TypeScript

Next.js

NestJS

TypeORM

PostgreSQL

BullMQ

Claude Code

Cursor

Replit Agent

REST APIs

Job description

Extenteam Inc. is hiring an engineer to sit close to Operations and ship fixes that address both quick bugs and systemic gaps in our AI-driven hospitality platform. You will triage tickets, diagnose root causes, and collaborate with product, design, and engineering to deliver reliable improvements for 80,000+ properties.

You’ll own features end to end, build AI surfaces, and ensure changes pass through standard review and guardrails. This is a remote role with overlap with Miami-based teams.