Remote Product Director — Customer Applications & Portal

Neolife Updates; Dallas (TX); Hybrid; USD 200,000 - 250,000; Full time

Benefits offered by this job

Fully remote

Private-equity backed

Job summary

Saragossa is seeking a Product Director – Customer Applications to lead the development of a brand-new client portal from the ground up. The role centers on product strategy, engineering collaboration, and delivering a revenue-impacting experience for clients.

The successful candidate will bring deep expertise in customer-facing applications, understand AI's role in enhancing interactions, and navigate competing priorities with a strategic mindset.

Qualifications

• Technical foundation: started as a frontend developer before moving into product leadership.
• Deep customer-facing application expertise across UX/UI and engineering perspectives.
• Understanding AI's role in improving customer interactions and outcomes.
• Strategic mindset with ability to balance competing demands and focus on what matters.

Responsibilities

• Build a brand-new client portal from the ground up, not a simple optimization.
• Define and own the product roadmap and strategy across stakeholders.
• Collaborate with a top-tier design agency on a high-visibility initiative.
• Advocate for principled trade-offs and drive decisions independently in complex environments.

Skills

Technical foundation

Customer-facing apps

AI in product

Strategic mindset

Job description

Saragossa is seeking a Product Director – Customer Applications to lead the development of a brand-new client portal from the ground up. The role centers on product strategy, engineering collaboration, and delivering a revenue-impacting experience for clients.

The successful candidate will bring deep expertise in customer-facing applications, understand AI's role in enhancing interactions, and navigate competing priorities with a strategic mindset.