Remote Processing Specialist

CLEAResult; Missouri; On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) match

Paid vacation

Sick leave

Parental leave

Volunteer time

Recognition program

Employee assistance

Job summary

CLEAResult is hiring a Processing Specialist I for Integrated Customer Services in a remote US-based role. You will ensure accurate processing of energy rebate requests, maintain production standards, and contribute to process improvements in a collaborative team setting.

The job emphasizes data accuracy, meeting KPIs, and adjusting to program needs. Compensation includes an hourly rate with an internet stipend, and the company supports ongoing training and career development in a people-first

Qualifications

• Data entry and validation of energy rebate requests.
• Strong organizational skills and attention to detail; MS Office experience a plus.
• Flexibility with schedule; may require evenings or Saturdays during peak periods.

Responsibilities

• Data entry and validation of energy rebate requests.
• Consistently meet outlined KPIs.
• Contribute to process improvements in a team-based environment.

Skills

Data entry

KPI tracking

Organizational skills

Flexibility

Tools

Microsoft Office

Job description

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, You Will Enjoy

• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

The position is remote and can be located anywhere in the US the job is posted.

To join us as a Processing Specialist I for Integrated Customer Services! In this remote role, you will be responsible for ensuring the Integrated Customer Service (ICS) team meets program deliverables by processing rebates accurately.

Responsibilities

• Data entry and validation of energy rebate requests
• Consistently meet outlined Key Performance Indicators (KPIs)
• Contribute to process improvements in a team-based environment

Expectations

• Maintain 90% or greater production standards, an accuracy rating of 99%, and minimize critical errors per month
• Follow outlined standard operating procedures to ensure success
• Maintain a high level of professionalism
• Develop new skills for new programs and tasks to meet utilization goals set by Supervisor

Qualifications

• Previous experience in data entry a plus
• Resourceful and inquisitive with high energy
• Strong organizational skills. Experience with Microsoft office applications a plus
• Flexibility with schedule; split shifts may be required as needed Schedule may change with minimal notice. May be asked to work evenings and/or Saturdays a times of increased volume

Remote Work Requirements

We provide a laptop, software, and all necessary equipment

Home Internet Requirements

• 10 Mbps upload / 20 Mbps download / 99% latency
• Google: ‘free speed test’ if you are unsure
• Ability to hardwire internet, plug directly into router

Environment

• Dedicated home office space, free of personal disruptions
• Two power connections
• You are scheduled to be on the phone throughout the entirety of your shift – no flexibility to answer the door or be on-call care for others during scheduled work hours

Compensation

$16 / hour + $65 / month internet stipend

DOT Requirements

If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.

Type

Hourly

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.