Remote Process Quality Auditor | ClickUp Expert

Open Look Business Solutions Inc.; United States; Remote; USD 4,800 - 8,600; Full time

Benefits offered by this job

Remote work setup

Regularization after 6 months

SSS/Pag-IBIG/PhilHealth

13th Month Pay

HMO Life and Health Coverage

20% Night premium pay

Job summary

Open Look Business Solutions Inc. - 032 Outsourcing is hiring a Business Process Quality Assistant to support the Tech and Process Architect in ensuring processes are followed, documented, and continuously improved.

You will monitor adherence, collect feedback, and keep process documentation accurate. You will also help create and format SOPs, process maps, and related materials while ensuring version control and easy access to official documents.

Qualifications

• Observant, organized and analytical with a systems mindset.
• Ability to receive feedback neutrally and communicate findings clearly.
• Experience creating workflows and documenting processes.

Responsibilities

• Process Auditing and Compliance: Regularly review and monitor department operations to ensure adherence to documented processes.
• Identify process gaps, inconsistencies, or non-compliance and record them clearly.
• Conduct periodic spot checks and audits as scheduled.
• Feedback and Escalation: Serve as the first receiver of feedback regarding processes and categorize for tracking.
• Escalate findings and recommendations to the Tech and Process Architect for action.
• Process Documentation: Maintain and update the companys process documentation and archives; assist in SOPs and process maps.
• Ensure version control and accessibility of all official process documents.
• Reporting and Support: Prepare regular reports summarizing audit results and areas for improvement; coordinate data with department heads.
• Support quarterly reviews and trainings during process evaluations.

Skills

ClickUp

Auditing

Documentation

Attention to detail

Communication

Process improvement

Tools

ClickUp

Job description

Open Look Business Solutions Inc. - 032 Outsourcing is hiring a Business Process Quality Assistant to support the Tech and Process Architect in ensuring processes are followed, documented, and continuously improved.

You will monitor adherence, collect feedback, and keep process documentation accurate. You will also help create and format SOPs, process maps, and related materials while ensuring version control and easy access to official documents.