Operations QA Specialist – Remote Process Excellence & KPIs

BairesDev; United States; A distancia; MXN 1.117.000 - 1.676.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% remote

Competitive USD pay

Home-office setup

Flexible hours

Paid parental leave & holidays

Mentorship and growth opportunities

Global Top 1% talent environment

Descripción de la vacante

BairesDev is seeking an Operations QA to oversee and improve quality processes for mission-critical systems. You will drive operational excellence by ensuring workflows meet stringent compliance and performance standards.

This remote role requires 4+ years in QA or auditing, expertise in auditing methodologies and KPIs, and strong documentation skills. Excellent English and a collaborative, growth-oriented environment are offered.

Formación

• 4+ years of experience in quality assurance or operational auditing.
• Proven expertise in auditing methodologies and performance scorecards.
• Proficiency in tracking and analyzing operational KPIs to drive quality improvement.
• Strong background in creating structured documentation and ensuring compliance standards.
• Exceptional attention to detail and a focus on operational excellence.
• Advanced proficiency in English.

Responsabilidades

• Design and implement auditing methodologies to evaluate process efficiency.
• Develop and manage structured performance scorecards to track progress against objectives.
• Establish and monitor KPIs to align operational activities with business strategy.
• Maintain robust, structured documentation and SOPs to ensure audit readiness.
• Collaborate with operations and talent teams to identify quality gaps and drive improvement.

Conocimientos

Quality assurance

Auditing

KPIs tracking

Documentation

Attention to detail

Descripción del empleo

BairesDev is seeking an Operations QA to oversee and improve quality processes for mission-critical systems. You will drive operational excellence by ensuring workflows meet stringent compliance and performance standards.

This remote role requires 4+ years in QA or auditing, expertise in auditing methodologies and KPIs, and strong documentation skills. Excellent English and a collaborative, growth-oriented environment are offered.