Remote Principal SRE: AI-Driven Reliability Leader

Optum; Eden Prairie (MN); On-site; USD 135,000 - 231,000; Full time

Benefits offered by this job

Remote work within the U.S.

Office in Minneapolis or DC four days/

Job summary

Optum is seeking a Principal Site Reliability Engineer to evolve our reliability platform across Azure and AWS, combining modern SRE with AI-assisted operations. You will mentor engineers, define reliability standards, and drive next‑generation observability and automation across critical services.

The role offers remote work from anywhere in the U.S.; however, in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Qualifications

• 10+ years of experience in software engineering, platform engineering, DevOps, or SRE roles.
• 3+ years in a principal, staff, lead, or senior technical leadership role.
• 5+ years of experience with cloud platforms and container orchestration (Azure or AWS).
• 3+ years of experience with observability tools (OpenTelemetry, Prometheus, Grafana, Datadog).
• 1+ years designing production automation or AI-assisted workflows for incident response.

Responsibilities

• Build AI-assisted SRE capabilities that accelerate incident detection and recovery.
• Connect observability data into actionable operational context.
• Design human-in-the-loop workflows for safe mitigation and audits.
• Standardize SLIs/SLOs and reliability scorecards across services.
• Lead resiliency testing, DR exercises, and chaos engineering.
• Mentor engineers and drive reliability improvements.

Skills

SRE leadership

Cloud & containers

Observability mastery

AI-assisted workflows

Incident response automation

Education

Bachelor's degree in CS/IT/Engineering

Tools

Azure

AWS

Kubernetes

OpenTelemetry

Prometheus

Grafana

Datadog

Terraform

Pulumi

Ansible

Helm

Job description

Optum is seeking a Principal Site Reliability Engineer to evolve our reliability platform across Azure and AWS, combining modern SRE with AI-assisted operations. You will mentor engineers, define reliability standards, and drive next‑generation observability and automation across critical services.

The role offers remote work from anywhere in the U.S.; however, in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.