Remote Principal Post-Sales Solution Consultant

Socure; San Francisco (CA); On-site; USD 130,000 - 160,000; Full time

Job summary

Socure is on the lookout for a Principal Solution Consultant, Post-Sales, in San Francisco, CA. This role focuses on ensuring clients successfully adopt Socure's identity verification platform, requiring collaboration with various teams to enhance client experiences. Candidates should possess significant experience in customer management, a solid understanding of SaaS methodologies, and strong communication skills.

The role demands a proactive approach to support client engagements and improve customer metrics like Net Dollar Retention. A Bachelor's Degree in a relevant field and a passion for technology in a fast-paced environment are essential.

Qualifications

• 10+ years of professional work experience with 5+ years in services or sales engineering.
• Demonstrated experience leading enterprise-level engagements.
• Ability to negotiate resources and priorities.

Responsibilities

• Foster relationships with key stakeholders and serve as an intellectual peer.
• Collect and analyze customer feedback data to understand solution value.
• Own the upsell and cross-sell POCs to demonstrate additional solution value.

Skills

Professional services

Customer management

SaaS sales methodologies

Communication skills

Technical depth in ML/DS technologies

Education

Bachelor's Degree in relevant field

Tools

OCR tools

Job description

Socure is on the lookout for a Principal Solution Consultant, Post-Sales, in San Francisco, CA. This role focuses on ensuring clients successfully adopt Socure's identity verification platform, requiring collaboration with various teams to enhance client experiences. Candidates should possess significant experience in customer management, a solid understanding of SaaS methodologies, and strong communication skills.

The role demands a proactive approach to support client engagements and improve customer metrics like Net Dollar Retention. A Bachelor's Degree in a relevant field and a passion for technology in a fast-paced environment are essential.