Remote Principal Field Service Training Lead

Ladders

United States

Remote

USD 110,000 - 164,000

Full time

45 hours ago
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Benefits offered by this job

Health, dental, and vision insurance
Health Savings Account and Flexible Sp
Tuition assistance and reimbursement
401(k) plan with employer contribution
Employee Stock Purchase Plan and bonus

Job summary

Ladders is seeking a Principal Field Service Technical Training Specialist to shape and deliver technical training for field service teams and customer audiences in a highly regulated pharma/biotech environment. You will translate complex engineering information into practical learning that strengthens system understanding and maintenance capability, partnering across engineering and service teams to stay current with product updates.

Location: Remote - US based candidates only.

Qualifications

  • Bachelor's/Associate's/HS diploma with relevant engineering experience.
  • Strong electrical engineering foundation and schematics interpretation.
  • Ability to travel up to 25% domestically and internationally.

Responsibilities

  • Develop technical training curricula for service and customer audiences.
  • Create and update training content from engineering docs and repair procedures.
  • Deliver instructor-led and hands-on training on system operation and maintenance.
  • Translate electrical concepts into accessible training for diverse audiences.
  • Collaborate with engineering and service teams to keep content current.
  • Evaluate training effectiveness and improve course content.
  • Support global service readiness for new product introductions and updates.

Skills

Electrical engineering principles
Interpret electrical schematics
Technical documentation comprehension
Training delivery
Communication with cross-functional 팀

Education

Bachelor's degree in engineering or related field
Associate's degree in engineering or related field
High school diploma with extensive experience

Job description

Ladders is seeking a Principal Field Service Technical Training Specialist to shape and deliver technical training for field service teams and customer audiences in a highly regulated pharma/biotech environment. You will translate complex engineering information into practical learning that strengthens system understanding and maintenance capability, partnering across engineering and service teams to stay current with product updates.

Location: Remote - US based candidates only.

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