Remote Principal Agentic AI Solutions Engineer

United States Digital Space LLC; United States; Remote; USD 119,000 - 165,000; Full time

Benefits offered by this job

Medical and Dental Insurance

Vision insurance

401(k) matching

Tuition Reimbursement

Remote work with Pacific Time hours

Job summary

United States Digital Space LLC is seeking a Principal Solutions Engineer to lead technical delivery of agentic AI solutions, connecting AI agents with enterprise workflows, services, and productivity tools. You will collaborate across teams to deliver cross-platform agentic capabilities that enhance employee experiences.

You will mentor engineers, establish standards, and drive hands-on implementation from design through deployment.

Qualifications

• Bachelor's degree in Computer Science, Engineering, AI, or related field.
• 10+ years of professional software engineering or solutions engineering experience.
• 5+ years delivering integrated enterprise solutions across multiple platforms and systems.
• Hands-on experience building agentic AI solutions using LLMs, RAG, NLU/NLP, and orchestration frameworks.
• Experience with agentic AI platforms (Moveworks, ServiceNow AI Agents, Copilot Studio, or similar).
• Strong proficiency in Python and cloud platforms (AWS, Azure, or GCP).
• Experience with API design, event-driven architecture, and workflow orchestration.
• Demonstrated ability to work collaboratively across cross-functional teams in matrixed environments.

Responsibilities

• Design and deliver end-to-end agentic AI solutions spanning enterprise workflows and productivity platforms.
• Architect complete agent workflows: intent reasoning orchestration action* response.
• Build reliable, observable, scalable implementations ready for enterprise production.
• Lead solution design reviews for complex cross-platform use cases.
• Build autonomous agents using LLMs, RAG, tool-use patterns, and multi-step reasoning.
• Configure and extend agentic AI platforms; develop AI actions, intents, and knowledge pipelines.
• Implement responsible AI controls - testing, guardrails, PII protection, and compliance.
• Partner with Enterprise Integration, Service Management, and Productivity teams to co-develop agentic solutions.
• Work jointly with platform engineers to ensure AI agents integrate seamlessly with existing workflows, APIs, and data sources.
• Facilitate technical alignment across teams on shared employee journeys and reusable components.
• Participate in Architecture Council, joint sprint planning, and cross-team design reviews.
• Establish best practices for agentic AI development, testing, deployment, and operations.
• Design reusable integration patterns, API connectors, and event-driven architectures.
• Conduct design reviews, mentor engineers, and drive productivity through automation and tooling.

Skills

Agentic AI

LLMs

RAG

NLU/NLP

Python

Cloud platforms

API design

Event-driven

Workflow orchestration

Cross-functional

Education

Bachelor's degree in CS/Engineering/AI

Tools

Moveworks

ServiceNow AI Agents

Copilot Studio

Job description

United States Digital Space LLC is seeking a Principal Solutions Engineer to lead technical delivery of agentic AI solutions, connecting AI agents with enterprise workflows, services, and productivity tools. You will collaborate across teams to deliver cross-platform agentic capabilities that enhance employee experiences.

You will mentor engineers, establish standards, and drive hands-on implementation from design through deployment.