Remote Primary Care Inbox Manager (APRN/PA-C)

Beth Israel Lahey Health; United States; Remote; USD 120,000 - 134,000; Full time

Job summary

Beth Israel Lahey Health is seeking a Remote Primary Care InBox APC to support on-site teams by handling indirect patient care tasks and coordinating with nurses and providers from a remote location.

Ideal candidates hold a Master’s degree, 3–5 years of primary care experience, and board certification as APRN or PA-C, with a DEA license and NH licensure. The role includes patient communication, medication refills, and insurance authorizations.

Qualifications

• Master's degree in a clinical field.
• 3-5 years of clinical experience in primary care.
• Board-certified AP RN or PA-C.
• DEA license.
• NH license.

Responsibilities

• Respond to patient calls and portal messages requiring provider input.
• Review and refill medication refill requests.
• Coordinate patient care with triage and care coordination nurses.
• Communicate lab and diagnostic test results to patients.
• Complete peer-to-peer review with insurance company for authorization of testing or treatment when needed.
• Attend regularly scheduled virtual meetings with on-site providers.
• Other duties as assigned.

Education

Master's Degree

Board-certified APRN

PA-C certification

DEA license

NH License

Job description

Beth Israel Lahey Health is seeking a Remote Primary Care InBox APC to support on-site teams by handling indirect patient care tasks and coordinating with nurses and providers from a remote location.

Ideal candidates hold a Master’s degree, 3–5 years of primary care experience, and board certification as APRN or PA-C, with a DEA license and NH licensure. The role includes patient communication, medication refills, and insurance authorizations.