Remote Preventive Maintenance Manager – Data Center Cooling

Thermal Works Inc.; Oregon; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible, autonomous work environment

Growth and travel opportunities

Meaningful impact on the planet

Job summary

ThermalWorks LLC is seeking a Service Manager, Preventative Maintenance (U.S.) to lead PM program strategy and execution for ThermalWorks equipment across the U.S. market, owning PM delivery, renewal performance, field quality, and long‑term reliability.

You will manage US PM teams and service partners, enforce safety and quality standards, drive continuous improvement from field data, and oversee service call workflows with SLA alignment. Remote‑friendly with up to 75% travel.

Qualifications

• 8+ years of management experience.
• 5+ years technical, data center cooling/HVAC experience.
• Proven experience building and scaling preventive maintenance programs.
• Demonstrated leadership of distributed field teams.

Responsibilities

• Ownership of PM standards, tasks, schedules, and documentation.
• Define PM scopes, frequencies, and acceptance criteria.
• Lead U.S. PM teams and approved service partners.
• Enforce safety, conduct, and quality standards for PM work.
• Drive continuous improvement using field data and trend analysis.
• Oversee service call workflows, dispatch coordination, and SLA adherence.
• Coordinate with corrective maintenance when necessary.
• Own PM KPI reporting to Director of Service.

Skills

PM leadership

Field team leadership

HVAC systems

Data center cooling

KPI reporting

Contract management

SLA management

Root cause analysis

Safety standards

Customer communication

Tools

MS Office

Job description

ThermalWorks LLC is seeking a Service Manager, Preventative Maintenance (U.S.) to lead PM program strategy and execution for ThermalWorks equipment across the U.S. market, owning PM delivery, renewal performance, field quality, and long‑term reliability.

You will manage US PM teams and service partners, enforce safety and quality standards, drive continuous improvement from field data, and oversee service call workflows with SLA alignment. Remote‑friendly with up to 75% travel.