Remote Premium Guest Services Advisor

Hopesglobalgetaways; Queen Creek (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Fully remote

Flexible scheduling

Training provided

No prior travel experience required

Educational resources

Performance incentives

Job summary

Hopesglobalgetaways seeks professional, service-oriented individuals to join our remote team as Premium Guest Services Advisor. You will assist clients seeking well-planned, high-quality vacation experiences by helping them explore options, coordinate arrangements, and stay informed throughout the planning process.

This position suits those who enjoy personalized service, researching destinations, and managing details with care.

Qualifications

• Strong written and verbal communication skills.
• Professional, courteous, and service-focused approach.
• Excellent organization and attention to detail.
• Ability to provide responsive and personalized client support.
• Comfortable researching and evaluating multiple vacation options.
• Ability to manage several client requests and deadlines.
• Willingness to learn new platforms and tools.
• Self-motivated and able to work independently.
• Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or another qualifying region.

Responsibilities

• Learn about each client's preferred destinations, travel dates, vacation style, budget, priorities, and special requests.
• Research premium resorts, hotels, cruises, transportation, excursions, tours, activities, and other vacation options using approved supplier resources.
• Assist with coordinating selected arrangements while keeping confirmations, schedules, reservation details, and itinerary information organized.
• Deliver attentive guest support by providing updates, answering routine questions, following up on pending items, and assisting with standard changes or requests.
• Review booking information for accuracy, monitor important deadlines, maintain organized client records, and continue building destination and supplier knowledge.

Job description

Hopesglobalgetaways seeks professional, service-oriented individuals to join our remote team as Premium Guest Services Advisor. You will assist clients seeking well-planned, high-quality vacation experiences by helping them explore options, coordinate arrangements, and stay informed throughout the planning process.

This position suits those who enjoy personalized service, researching destinations, and managing details with care.