Remote Premium Audit Coordinator

Davies North America; United States; Remote; USD 19,000 - 21,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) with employer matching

Paid time off

Job summary

Davies North America is seeking a Premium Audit Coordinator to support the branch team by preparing reports, handling inbound calls, and coordinating premium audits. You will report to the Branch Manager and interact with insureds and auditors to ensure timely, accurate audit preparation.

The role emphasizes professional communication, data organization, and proactive scheduling within a fast-paced insurance environment. Benefits and compliance guidance are provided.

Qualifications

• High School Diploma or GED required.
• Excellent computer skills including Microsoft Office.
• Professional phone/chat/email communication required.
• Strong customer-service mindset and attention to detail.

Responsibilities

• Serve as liaison between Phone Audit Manager and Phone Auditors to facilitate workflow.
• Handle high call volume averaging 8–12 calls per hour during business hours.
• Schedule and set up audit or inspection appointments with insureds and field reps.
• Gather information from policyholders, CPAs, bookkeepers, and agents as needed.
• Maintain and update contact notes in AuSum and attach progress notes.

Skills

Phone communication

Chat communication

Email communication

Customer service

Microsoft Office

Time management

Multitasking

Attention to detail

Communication

Team player

Problem solving

Education

High School Diploma or GED

Tools

None

Job description

Davies North America is seeking a Premium Audit Coordinator to support the branch team by preparing reports, handling inbound calls, and coordinating premium audits. You will report to the Branch Manager and interact with insureds and auditors to ensure timely, accurate audit preparation.

The role emphasizes professional communication, data organization, and proactive scheduling within a fast-paced insurance environment. Benefits and compliance guidance are provided.