Remote Posting Specialist: Billing & Payments QA

Sarnova HC, LLC; Dublin (OH); Remote; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k) Plan

Job summary

Sarnova HC, LLC, remote Posting Specialist - Digitech, focuses on reviewing trip payments, ensuring accuracy against contracts and patient responsibility. The role includes correcting posting errors, QA checks, and timely responses to inquiries in a HIPAA-compliant, fast-paced environment.

The position supports 100% telecommute, emphasizing confidentiality, attention to detail, and proficiency in medical billing systems. A High School diploma and 1–2 years of billing experience are preferred.

Qualifications

• Education: High School Diploma or equivalent required.
• 1–2 years of experience in medical billing and basic accounting principles preferred but not required.
• Strong experience with payment posting, deposit reconciliation, and refund research.
• Proficiency with Practice Management Systems (PMS).
• Ability to navigate various websites efficiently for remittance retrieval.
• Skilled in 10-key data entry (minimum 10,000 keystrokes per hour).
• Ability to type at least 35 WPM.
• Proficiency in Microsoft Office, including Excel (basic functions such as adding/removing rows/columns, AutoSum, and copying worksheets).
• Strong attention to detail and accuracy in financial transactions.
• Ability to read and interpret Explanation of Benefits (EOBs).
• Excellent time management and multitasking skills
• Strong organizational skills with the ability to meet deadlines
• Experience balancing accounts and reconciling payments
• Strong communication skills to interact effectively with clients, vendors, and internal teams
• Ability to maintain confidentiality and handle sensitive financial data with discretion
• Capability to work efficiently in a fast-paced environment
• Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment

Responsibilities

• Review trips to verify that payments are posted correctly and match contractual agreements and patient responsibility.
• Correct posting errors and document changes for record-keeping and future reference.
• Review payments for trips sent to collections to ensure accurate handling and proper reporting to the agency.
• Conduct quality assurance checks on payment posting processes, including NSA trips and trips flagged for write-offs.
• Investigate missing payments, determine the cause, and take appropriate actions to resolve and update payment records.
• Respond to emails related to trip questions from internal and external associates.
• Investigate items flagged for non-posting due to missing EOBs, ensuring timely resolution and accurate posting.
• Respond to posting-related inquiries from clients, vendors, and internal team members in a timely manner.
• Adhere to all HIPAA privacy policies and procedures; this includes always maintaining the confidentiality and security of sensitive patient information.
• Maintain consistent compliance with company attendance policies.
• QA BPO posting functions
• Additional job duties as assigned

Skills

10-key data entry

35 WPM typing

Attention to detail

Time management

Multitasking

Communication skills

Read EOBs

Confidentiality

Remote work self-management

Education

High School Diploma or equivalent

Tools

Practice Management Systems (PMS)

Microsoft Excel

Job description

Sarnova HC, LLC, remote Posting Specialist - Digitech, focuses on reviewing trip payments, ensuring accuracy against contracts and patient responsibility. The role includes correcting posting errors, QA checks, and timely responses to inquiries in a HIPAA-compliant, fast-paced environment.

The position supports 100% telecommute, emphasizing confidentiality, attention to detail, and proficiency in medical billing systems. A High School diploma and 1–2 years of billing experience are preferred.