Remote Portuguese Care Pro in Greece | Relocation

Employers from Greece; United States; Remote; USD 23,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

13th and 14th salaries

Monthly performance bonus

Fully paid training

Health insurance

Relocation package

Job summary

Mercier Consultancy Group in Greece is hiring Portuguese Speaking Customer Care Experts to support international clients via phone, email, and live chat. This role invites language professionals to grow in the vibrant Customer Support sector.

You will resolve inquiries, document interactions, and collaborate with cross-functional teams, while benefiting from a relocation package, paid training, and a competitive monthly salary.

Qualifications

• Portuguese: native or fluent (written and spoken)
• English: excellent command for international communication
• EU passport: valid (mandatory)

Responsibilities

• Deliver exceptional support to clients via phone, email, and live chat within the Customer Support Services sector.
• Maintain high levels of customer satisfaction by resolving inquiries efficiently and professionally.
• Represent prestigious international brands while upholding the highest standards of service excellence.
• Document all interactions accurately within the internal database system.
• Collaborate with cross-functional teams to identify service improvements and process efficiencies.
• Participate in ongoing training sessions to stay updated on product knowledge and communication best practices.
• Provide personalized assistance to ensure long-term customer loyalty and positive brand perception.

Skills

Portuguese fluency

English proficiency

Empathy

Active listening

Problem solving

Job description

Mercier Consultancy Group in Greece is hiring Portuguese Speaking Customer Care Experts to support international clients via phone, email, and live chat. This role invites language professionals to grow in the vibrant Customer Support sector.

You will resolve inquiries, document interactions, and collaborate with cross-functional teams, while benefiting from a relocation package, paid training, and a competitive monthly salary.