Remote Portfolio Operations Lead — Governance & Insights

Ballard Spahr LLP; Philadelphia (Philadelphia County); Hybrid; USD 120,000 - 150,000; Full time

Job summary

Ballard Spahr LLP seeks a Portfolio Operations Manager to lead day-to-day enterprise portfolio governance and cross-functional project delivery. You will work with EPMO leadership, manage intake, prioritization, dashboards, and KPIs to provide timely visibility to leadership.

The role requires a bachelor’s degree in a related field and 5+ years at a law firm with portfolio/PMO experience; remote work is available with in-office as needed in the Philadelphia area.

Qualifications

• A bachelor’s degree in Business Administration, Management, Project Management, Information Systems, or a related field.
• 5+ years of experience working at a law firm with experience in portfolio management, PMO operations, project management, business operations or a related function.
• Knowledge of business analysis and project management best principles, tool and methodologies; including Waterfall and Agile.
• Strong analytical and problem solving skills with the ability to interpret portfolio data.
• Experience facilitating stakeholder discussions, documenting business processes, developing process flows and supporting project planning and status reporting.
• Strong negotiation, conflict resolution and stakeholder management skills.
• Excellent organization skills and attention to detail with the ability to manage multiple priorities and deadlines.
• Proficiency with Microsoft Office, particularly in Excel and PowerPoint with experience working with project, portfolio or workflow management tools.

Responsibilities

• Manage the day-to-day operations of the enterprise portfolio.
• Coordinate project intake, activation, prioritization, and portfolio workflows.
• Plan and facilitate portfolio review and governance meetings.
• Define and monitor portfolio KPIs, metrics, milestones, deadlines, and reporting requirements.
• Develop and maintain portfolio dashboards, reports, and other materials that provide actionable insights to leadership and stakeholders.
• Monitor portfolio performance, risks, issues, dependencies, and capacity, escalating matters as appropriate.
• Drive stakeholder communications and ensure projects meet established readiness requirements prior to activation.
• Maintain accurate and reliable portfolio data across portfolio management tools and repositories.
• Partner with the EPMO leadership to support effective portfolio planning, prioritization, and execution.
• Continuously improve portfolio governance, processes, tools, reporting, and operating practices.
• Identify opportunities to improve portfolio transparency, efficiency, consistency, and decision-making.
• Support project and portfolio initiatives through business analysis activities, including process documentation, workflow mapping, requirements gathering, stakeholder facilitation, and identification of process improvement opportunities.
• Provide project management support for strategic projects and other initiatives as needed, in partnership with the Project Management team.

Skills

Portfolio management

PMO operations

Stakeholder mgmt

Analytics

Education

Bachelor's degree in Business Admin

Tools

Microsoft Office

Excel

PowerPoint

Job description

Ballard Spahr LLP seeks a Portfolio Operations Manager to lead day-to-day enterprise portfolio governance and cross-functional project delivery. You will work with EPMO leadership, manage intake, prioritization, dashboards, and KPIs to provide timely visibility to leadership.

The role requires a bachelor’s degree in a related field and 5+ years at a law firm with portfolio/PMO experience; remote work is available with in-office as needed in the Philadelphia area.