Remote Policy Guidance Specialist — Inbound Enrollment

Lever, Inc.; Brookings (SD); Remote; USD 52,000 - 76,000; Full time

Benefits offered by this job

Remote work

Structured process

Coaching

Leadership path

Job summary

Lever, Inc. is seeking a remote teammate to handle inbound conversations about financial‑protection options. You will be trained, coached, and measured on activity and results.

Take conversations from people who requested help, explain benefits simply, and enroll clients when it is a fit. Interviews are conducted on Zoom, and you will follow a written process to stay organized and effective.

Qualifications

• Inbound conversations only; no cold outreach.
• Must be comfortable on camera and articulate in speech.
• Follow a written process to guide client enrollment when appropriate.

Responsibilities

• Take requested conversations from potential clients.
• Explain benefit options simply and clearly.
• Help clients enroll when it is a fit.
• Keep a clean follow-up rhythm and record activity accurately.

Skills

Communication skills

Comfortable on camera

Coachable

Job description

Lever, Inc. is seeking a remote teammate to handle inbound conversations about financial‑protection options. You will be trained, coached, and measured on activity and results.

Take conversations from people who requested help, explain benefits simply, and enroll clients when it is a fit. Interviews are conducted on Zoom, and you will follow a written process to stay organized and effective.