Remote Policy Guidance Specialist – Enrollment & Growth

Lever, Inc.; Toledo (OH); Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

Remote work

Written process to follow

Coaching from experienced peers

Leadership path for high performers

Job summary

Lever, Inc. is hiring for a remote, inbound-calling role focused on assisting clients with financial-protection options. You will engage with people who requested help, explain benefits, and guide eligible clients through enrollment.

The position emphasizes a structured process, coaching from experienced teammates, and a clear path into leadership for high performers. Ideal candidates are competitive, coachable, comfortable on camera, and capable of maintaining steady follow-up with clients.

Qualifications

• Excellent verbal and written communication.
• Ability to talk clearly with clients over Zoom.
• Self-driven with a proactive approach to follow-up.

Responsibilities

• Take inbound conversations with clients who requested help.
• Explain benefit options clearly and succinctly.
• Help clients enroll when appropriate.
• Maintain a clean, reliable follow-up rhythm.

Skills

Communication

Client conversations

Self-motivated

Remote work discipline

Tools

Zoom

Job description

Lever, Inc. is hiring for a remote, inbound-calling role focused on assisting clients with financial-protection options. You will engage with people who requested help, explain benefits, and guide eligible clients through enrollment.

The position emphasizes a structured process, coaching from experienced teammates, and a clear path into leadership for high performers. Ideal candidates are competitive, coachable, comfortable on camera, and capable of maintaining steady follow-up with clients.