Remote Policy Guidance Specialist — Inbound

Lever, Inc.; Grand Island (NE); Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Remote work

Structured training process

Leadership path for high performers

Job summary

Lever, Inc. is seeking motivated individuals for a remote career where conversations with clients about financial-protection options are the core activity. You will be trained, coached, and measured on activity and results, handling inbound requests rather than cold outreach.

The role offers remote work with a structured process, coaching from experienced teammates, and a potential path into leadership for high performers. Interviews are conducted on Zoom.

Qualifications

• Inbound conversations experience is a plus
• Competitive and coachable mindset
• Comfortable on camera during calls
• Ability to follow a written process and guidelines

Responsibilities

• Take requested conversations—no cold outreach
• Explain benefit options simply to clients
• Help clients enroll when it is a fit
• Maintain a consistent follow-up rhythm with clients

Skills

Active listening

Communication

Coachability

Comfortable on camera

Tools

Zoom

Job description

Lever, Inc. is seeking motivated individuals for a remote career where conversations with clients about financial-protection options are the core activity. You will be trained, coached, and measured on activity and results, handling inbound requests rather than cold outreach.

The role offers remote work with a structured process, coaching from experienced teammates, and a potential path into leadership for high performers. Interviews are conducted on Zoom.