Remote Platform Analytics Lead

NTT DATA North America; Charlotte (NC); On-site; USD 135,000 - 165,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible spending or health savings

AD&D insurance

401k program

Job summary

NTT DATA North America in Charlotte, NC, is seeking a Platform Analytics Lead to guide measurement, reporting, and analytics across the Tachyon platform. You will define KPIs, build dashboards, and drive data-driven decisions with cross-functional stakeholders.

The role emphasizes scalable BI solutions, data governance, and executive reporting using Power BI, Power Apps, SQL, and related tools to deliver timely insights and business value realization.

Qualifications

• 8+ years in measurement, reporting, analytics, or BI strategies for enterprise platforms.
• 8+ years analyzing operational, product, or adoption data.
• 5+ years designing KPI/OKR/metric frameworks.
• 5+ years building dashboards and executive reporting.
• 5+ years using SQL for data extraction and reporting.
• 3+ years data integration, datasets, or pipelines.
• 3+ years using Power BI or similar BI platforms.
• 2+ years with Microsoft Power Platform (Power Apps, Power Automate).
• Experience presenting findings to senior leaders.

Responsibilities

• Drive measurement and reporting strategy for the Tachyon platform by defining and governing KPIs, OKRs, reporting standards, and success metrics across platform adoption, developer experience, operational performance, governance, cost management, and business value realization.
• Design, develop, and maintain scalable reporting frameworks, dashboards, scorecards, and analytics solutions to measure platform lifecycle performance, including use‑case intake, onboarding, utilization, service performance, operational outcomes, and business impact.
• Analyze complex operational, product, engineering, financial, and user‑adoption data to identify trends, risks, bottlenecks, and improvement opportunities, translating findings into actionable recommendations that support strategic planning and investment decisions.
• Develop and manage reporting datasets, data models, and data pipelines that enable accurate, reliable, and timely analytics and reporting across the platform ecosystem.
• Partner with product, engineering, governance, security, FinOps, data, and business stakeholders to establish reporting requirements, align measurement methodologies, and deliver meaningful business insights.
• Define and monitor performance measurement approaches for platform availability, utilization, service quality, adoption, operational efficiency, cost optimization, and time‑to‑value.
• Create executive‑level reporting, presentations, scorecards, and visualizations that communicate platform performance, business value, risks, opportunities, and strategic outcomes to senior leadership.
• Lead the development and continuous improvement of business intelligence solutions that provide stakeholders with self‑service access to performance metrics, operational insights, and decision‑support analytics.
• Establish and maintain reporting standards, data governance practices, and metric definitions to ensure consistency, transparency, and trust in platform reporting and analytics.
• Leverage Microsoft technologies, including Power BI, Power Apps, SQL, and other reporting and analytics tools, to automate processes, improve reporting efficiency, and enhance user experiences.
• Support platform planning, investment prioritization, operational excellence initiatives, and value realization efforts through data‑driven insights and performance measurement.
• Identify opportunities to enhance reporting capabilities, optimize analytics processes, and improve organizational decision‑making through scalable measurement and reporting practices.

Skills

KPIs

OKRs

Power BI

Power Apps

SQL

Data pipelines

Dashboard design

Executive reporting

Stakeholder management

Education

Bachelor's degree

Tools

Power BI

Power Apps

SQL

Excel

Job description

NTT DATA North America in Charlotte, NC, is seeking a Platform Analytics Lead to guide measurement, reporting, and analytics across the Tachyon platform. You will define KPIs, build dashboards, and drive data-driven decisions with cross-functional stakeholders.

The role emphasizes scalable BI solutions, data governance, and executive reporting using Power BI, Power Apps, SQL, and related tools to deliver timely insights and business value realization.