Platform Analytics Lead

Creative Solutions Services, LLC; Charlotte (NC); On-site; USD 120,000 - 190,000; Full time

Job summary

NTT DATA seeks a senior measurement and BI leader to drive KPIs, OKRs, and reporting for the Tachyon platform, focusing on adoption, governance, cost, and business value realization.

You will design scalable dashboards, data models, and pipelines, partnering with product, engineering, governance, security, FinOps, data, and business stakeholders to deliver actionable insights for strategic decisions.

Qualifications

• 8+ years building measurement, reporting, analytics, or BI strategies for enterprise platforms.
• 8+ years analyzing operational, product, engineering, or adoption data to support decisions.
• 5+ years designing KPI/OKR/metric frameworks.
• 5+ years building dashboards, scorecards, and executive reports.
• 5+ years using SQL for data extraction and analysis.
• 3+ years developing data integration, datasets, or pipelines.
• 3+ years using Power BI or equivalent BI platforms.
• 2+ years using Power Platform tools (Power Apps/Power Automate).
• Experience presenting analytical findings to senior leaders.

Responsibilities

• Define and drive the measurement and reporting strategy for platform adoption, governance, cost management, and business value realization.
• Design and maintain scalable reporting frameworks, dashboards, scorecards, and analytics solutions for platform lifecycle performance.
• Analyze complex data to identify trends, risks, bottlenecks, and opportunities and translate into actionable recommendations.
• Develop data models, pipelines, and datasets to enable timely analytics and reporting.
• Collaborate with product, engineering, governance, security, FinOps, data, and business stakeholders to align measurement methodologies.
• Create executive-level reports and visualizations to communicate performance, risks, and strategic outcomes to leadership.

Skills

Leadership

Communication

Stakeholder management

Presentation to executives

Education

Bachelor's degree in Business Analytics, Information Systems, Data Science, Computer Science, Engineering, Finance, Statistics, or a related field

Tools

Power BI

Power Apps

SQL

Data pipelines

Power Automate

Job description

Company Overview

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization.

Job Description

• Drive the measurement and reporting strategy for the Tachyon platform by defining and governing KPIs, OKRs, reporting standards, and success metrics across platform adoption, developer experience, operational performance, governance, cost management, and business value realization.
• Design, develop, and maintain scalable reporting frameworks, dashboards, scorecards, and analytics solutions to measure platform lifecycle performance, including use-case intake, onboarding, utilization, service performance, operational outcomes, and business impact.
• Analyze complex operational, product, engineering, financial, and user‑adoption data to identify trends, risks, bottlenecks, and improvement opportunities, translating findings into actionable recommendations that support strategic planning and investment decisions.
• Develop and manage reporting datasets, data models, and data pipelines that enable accurate, reliable, and timely analytics and reporting across the platform ecosystem.
• Partner with product, engineering, governance, security, FinOps, data, and business stakeholders to establish reporting requirements, align measurement methodologies, and deliver meaningful business insights.
• Define and monitor performance measurement approaches for platform availability, utilization, service quality, adoption, operational efficiency, cost optimization, and time‑to‑value.
• Create executive‑level reporting, presentations, scorecards, and visualizations that communicate platform performance, business value, risks, opportunities, and strategic outcomes to senior leadership.
• Lead the development and continuous improvement of business intelligence solutions that provide stakeholders with self‑service access to performance metrics, operational insights, and decision‑support analytics.
• Establish and maintain reporting standards, data governance practices, and metric definitions to ensure consistency, transparency, and trust in platform reporting and analytics.
• Leverage Microsoft technologies, including Power BI, Power Apps, SQL, and other reporting and analytics tools, to automate processes, improve reporting efficiency, and enhance user experiences.
• Support platform planning, investment prioritization, operational excellence initiatives, and value realization efforts through data‑driven insights and performance measurement.
• Identify opportunities to enhance reporting capabilities, optimize analytics processes, and improve organizational decision‑making through scalable measurement and reporting practices.

Basic Qualifications

• Bachelor's degree in Business Analytics, Information Systems, Data Science, Computer Science, Engineering, Finance, Statistics, or a related field.
• 8+ years of experience developing and executing measurement, reporting, analytics, or business intelligence strategies supporting enterprise platforms, products, or operational functions.
• 8+ years of experience analyzing and interpreting operational, product, engineering, financial, or adoption‑related data to support business decision‑making.
• 5+ years of experience designing and implementing KPI, OKR, metric, or performance measurement frameworks.
• 5+ years of experience developing dashboards, scorecards, executive reporting, and business intelligence solutions.
• 5+ years of experience using SQL for data extraction, transformation, analysis, and reporting.
• 3+ years of experience developing or managing data integration processes, reporting datasets, or data pipelines.
• 3+ years of experience using Microsoft Power BI or comparable business intelligence platforms.
• 2+ years of experience using Microsoft Power Platform solutions, including Power Apps, Power Automate, or related technologies.
• Experience presenting analytical findings and recommendations to senior leaders and cross‑functional stakeholders.

Preferred Qualifications

• Experience measuring enterprise platform adoption, utilization, operational performance, service quality, and value realization.
• Experience supporting platform engineering, developer platforms, cloud platforms, or digital product organizations.
• Experience with data governance, data quality management, and enterprise reporting standards.