Remote Planning Consultant

Next Stop Travel; Omaha (NE); Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible remote work

Training opportunities

Access to company resources

Collaborative team environment

Job summary

Next Stop Travel is seeking a Planning Consultant to support clients with coordination and scheduling services in a fully remote environment. You will manage client requests, organize logistics, and ensure a smooth end-to-end planning process.

The role requires strong communication, high organization, and the ability to work independently. Training and development opportunities are provided within a collaborative team setting.

Qualifications

• Excellent written and verbal communication skills.
• Ability to work independently in a remote setup.
• Highly organized with strong attention to detail.
• Ability to manage multiple requests and strict deadlines.
• Customer-focused with problem-solving mindset.
• Proficient with online scheduling tools.
• English fluency required; Spanish a plus.

Responsibilities

• Coordinate client requests and gather requirements via phone, email, and digital channels.
• Research and present options for accommodations and transportation.
• Prepare structured plans and schedule logistics according to client preferences.
• Process reservations and confirm service arrangements with providers.
• Provide consistent professional support throughout the coordination process.
• Stay updated on policies and service offerings relevant to clients.
• Collaborate with team to improve workflows and service delivery.
• Document client interactions and transactions in company systems.

Skills

Communication

Remote work

Organization

Multitasking

Customer-focused

Scheduling tools

Tools

Scheduling platforms

Job description

Company Overview:
Next Stop Travel is a service-oriented organization focused on delivering customized planning and coordination solutions for a diverse client base. Operating in a fully remote environment, our team is composed of professionals dedicated to efficiency, accuracy, and high-quality client support.

Position Overview:
We are seeking a detail-oriented and dependable Planning Consultant to support clients with coordination and scheduling services. This role involves managing client requests, organizing logistics, and ensuring a smooth, end-to-end planning process.

Key Responsibilities:

• Communicate with clients via phone, email, and digital platforms to gather requirements and provide support
• Research and present suitable options for accommodations, transportation, and related services
• Prepare structured plans and coordinate scheduling based on client preferences and availability
• Process reservations and confirm service arrangements with third-party providers
• Provide consistent, professional customer support throughout the coordination process
• Maintain awareness of relevant updates, policies, and service offerings
• Collaborate with internal team members to improve workflows and service delivery
• Accurately document client interactions, transactions, and records in company systems

Qualifications:

• Strong written and verbal communication skills
• Proven ability to work independently in a remote environment
• High level of organization and attention to detail
• Ability to manage multiple tasks and meet deadlines
• Customer-focused mindset with problem-solving skills
• Basic proficiency with online tools and scheduling platforms
• Fluency in English is required; Spanish language skills are a plus

Compensation & Work Structure:

• Flexible remote work environment
• Performance-based compensation based on completed client arrangements
• Ongoing training and professional development opportunities
• Access to company-supported resources and tools
• Collaborative team environment

Additional Information:
This position is best suited for individuals who are self-motivated, organized, and comfortable working in a remote setting. Selected candidates will complete an onboarding and training program designed to support a successful transition into the role.