Remote Planning Consultant

Next Stop Travel; New York (NY); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Flexible remote work

Performance-based pay

Training & development

Company resources

Collaborative team

Job summary

Next Stop Travel is seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services in a fully remote setting. You will manage client requests, organize logistics, and ensure a smooth planning process.

Ideal candidates communicate clearly, work independently, stay organized, and handle multiple tasks with deadlines. The role offers ongoing training, performance-based pay, and access to company resources in a collaborative team environment.

Qualifications

• Strong written and verbal communication skills.
• Proven ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Customer-focused mindset with problem-solving skills.
• Basic proficiency with online tools and scheduling platforms.
• Fluency in English is required; Spanish language skills are a plus.

Responsibilities

• Communicate with clients via phone, email, and digital platforms to gather requirements and provide support.
• Research and present suitable options for accommodations, transportation, and related services.
• Prepare structured plans and coordinate scheduling based on client preferences and availability.
• Process reservations and confirm service arrangements with third-party providers.
• Provide consistent, professional customer support throughout the coordination process.
• Maintain awareness of relevant updates, policies, and service offerings.
• Collaborate with internal team members to improve workflows and service delivery.
• Accurately document client interactions, transactions, and records in company systems.

Skills

Communication

Remote work

Organization

Multitasking

Customer focus

Scheduling tools

English fluency

Tools

Scheduling platforms

Job description

Company Overview:
Next Stop Travel is a service-oriented organization focused on delivering customized planning and coordination solutions for a diverse client base. Operating in a fully remote environment, our team is composed of professionals dedicated to efficiency, accuracy, and high-quality client support.

Position Overview:
We are seeking a detail-oriented and dependable Planning Consultant to support clients with coordination and scheduling services. This role involves managing client requests, organizing logistics, and ensuring a smooth, end-to-end planning process.

Key Responsibilities:

• Communicate with clients via phone, email, and digital platforms to gather requirements and provide support
• Research and present suitable options for accommodations, transportation, and related services
• Prepare structured plans and coordinate scheduling based on client preferences and availability
• Process reservations and confirm service arrangements with third-party providers
• Provide consistent, professional customer support throughout the coordination process
• Maintain awareness of relevant updates, policies, and service offerings
• Collaborate with internal team members to improve workflows and service delivery
• Accurately document client interactions, transactions, and records in company systems

Qualifications:

• Strong written and verbal communication skills
• Proven ability to work independently in a remote environment
• High level of organization and attention to detail
• Ability to manage multiple tasks and meet deadlines
• Customer-focused mindset with problem-solving skills
• Basic proficiency with online tools and scheduling platforms
• Fluency in English is required; Spanish language skills are a plus

Compensation & Work Structure:

• Flexible remote work environment
• Performance-based compensation based on completed client arrangements
• Ongoing training and professional development opportunities
• Access to company-supported resources and tools
• Collaborative team environment

Additional Information:
This position is best suited for individuals who are self-motivated, organized, and comfortable working in a remote setting. Selected candidates will complete an onboarding and training program designed to support a successful transition into the role.