Remote Planning Consultant

Next Stop Travel; Flint (MI); Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Remote work

Training programs

Performance-based compensation

Flexible schedule

Job summary

Next Stop Travel is seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services in a fully remote environment. This role involves managing client requests, organizing logistics, and ensuring a smooth, end-to-end planning process.

You will communicate with clients via phone, email, and digital platforms, research options for accommodations and transportation, prepare structured plans, and process reservations while delivering professional support.

Qualifications

• Strong written and verbal communication skills.
• Proven ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Customer-focused mindset with problem-solving skills.
• Basic proficiency with online tools and scheduling platforms.
• Fluency in English is required; Spanish language skills are a plus.

Responsibilities

• Communicate with clients via phone, email, and digital platforms to gather requirements and provide support
• Research and present suitable options for accommodations, transportation, and related services
• Prepare structured plans and coordinate scheduling based on client preferences and availability
• Process reservations and confirm service arrangements with third-party providers
• Provide consistent, professional customer support throughout the coordination process
• Maintain awareness of relevant updates, policies, and service offerings
• Collaborate with internal team members to improve workflows and service delivery
• Accurately document client interactions, transactions, and records in company systems

Skills

Communication

Remote work

Organization

Multitasking

Customer focus

Tools

Scheduling software

Job description

Company Overview:
Next Stop Travel is a service-oriented organization focused on delivering customized planning and coordination solutions for a diverse client base. Operating in a fully remote environment, our team is composed of professionals dedicated to efficiency, accuracy, and high-quality client support.

Position Overview:
We are seeking a detail-oriented and dependable Planning Consultant to support clients with coordination and scheduling services. This role involves managing client requests, organizing logistics, and ensuring a smooth, end-to-end planning process.

Key Responsibilities:

• Communicate with clients via phone, email, and digital platforms to gather requirements and provide support
• Research and present suitable options for accommodations, transportation, and related services
• Prepare structured plans and coordinate scheduling based on client preferences and availability
• Process reservations and confirm service arrangements with third-party providers
• Provide consistent, professional customer support throughout the coordination process
• Maintain awareness of relevant updates, policies, and service offerings
• Collaborate with internal team members to improve workflows and service delivery
• Accurately document client interactions, transactions, and records in company systems

Qualifications:

• Strong written and verbal communication skills
• Proven ability to work independently in a remote environment
• High level of organization and attention to detail
• Ability to manage multiple tasks and meet deadlines
• Customer-focused mindset with problem-solving skills
• Basic proficiency with online tools and scheduling platforms
• Fluency in English is required; Spanish language skills are a plus

Compensation & Work Structure:

• Flexible remote work environment
• Performance-based compensation based on completed client arrangements
• Ongoing training and professional development opportunities
• Access to company-supported resources and tools
• Collaborative team environment

Additional Information:
This position is best suited for individuals who are self-motivated, organized, and comfortable working in a remote setting. Selected candidates will complete an onboarding and training program designed to support a successful transition into the role.