Remote PIP Claims Clerk & Data Support

United Auto Insurance; United States; Remote; USD 38,000 - 48,000; Full time

Benefits offered by this job

401(k) Retirement Savings Plan with an

Comprehensive Medical, Prescription, V

Paid Time Off, Holidays, and Leave

Flexible spending accounts

Basic Life Insurance and Voluntary

Job summary

United Auto Insurance is seeking a detail-oriented Clerk - Coverage and Qualification to support its PIP claims team remotely. You will handle letters, data entry, and documents across Perceptive and vendor systems, ensuring compliance and timely responses.

Ideal candidates bring strong administrative experience, excellent written and verbal communication skills, and proficiency with MS Excel and MS Office. A High School Diploma is required, with benefits including 401(k) and health coverage.

Qualifications

• Prior administrative experience preferred.
• Strong attention to detail and accuracy in document handling and data entry.
• Excellent communication skills, both written and verbal.
• Proficiency in using office software and database systems.
• Ability to multitask and prioritize work effectively in a fast-paced environment.

Responsibilities

• Create and send claims-related letters or tasks abiding by strict timelines according to state-specific compliance requirements.
• Maintain all data-related fields up to date in the claims system.
• Maintain and manage data fields on additional vendors’ systems.
• Adhere to statutory regulations, HIPAA compliance, account protocols, and department policy and procedures.
• Respond to claim inquiries on behalf of the adjusters.
• Perform administrative tasks to support daily business operations.
• Maintain an organized filing system and database of documents within the claims system.
• Gather all necessary documents to respond to Subpoenas for records.
• Request claims checks in the system on behalf of the claims adjuster.
• Monitor and work the SBQ (System Backlog Queue) to support timely progression of PIP claims and prevent processing delays.
• Review, route, and update documents and tasks within Perceptive, maintaining proper indexing and claim file documentation.
• Generate, review, and distribute PEER Reports to support claim audits, compliance tracking, and operational reporting.
• Process and respond to PEER Requests, ensuring required documentation and information are provided within established timeframes.
• Handle the PIP Add-On Queue, accurately adding coverage, benefits, or related updates to existing PIP claims.
• Coordinate and schedule Examinations Under Oath (EUO), including communication with claimants, attorneys, and internal stakeholders.
• Respond to PIP-related inquiries from internal teams, providers, and external parties, escalating issues as appropriate.
• Maintain compliance with Florida PIP statutes and internal claims handling guidelines.
• Assist with any other administrative duties as required.

Skills

Administrative experience

Attention to detail

Communication skills

Office software proficiency

Multitasking

Education

High School Diploma

Tools

MS Excel

MS Office Suite

Job description

United Auto Insurance is seeking a detail-oriented Clerk - Coverage and Qualification to support its PIP claims team remotely. You will handle letters, data entry, and documents across Perceptive and vendor systems, ensuring compliance and timely responses.

Ideal candidates bring strong administrative experience, excellent written and verbal communication skills, and proficiency with MS Excel and MS Office. A High School Diploma is required, with benefits including 401(k) and health coverage.