Remote Pilot/Visual Observer

Causey Aviation Unmanned, Inc; Little Elm (TX); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading company in drone delivery is seeking a Remote Pilot in Command/Visual Observer. The role involves operating drone delivery systems, ensuring compliance with regulations, and providing excellent customer service. Ideal candidates will have strong problem-solving skills and a Part 107 Certificate. This position requires evening and weekend work, and candidates must be at least 21 years old.

Qualifications

• Must possess a Part 107 Certificate to operate sUAS.
• Good organization and communication skills are essential.

Responsibilities

• Supports drone delivery operations and customer service.
• Documents daily flight activities and ensures compliance with regulations.

Skills

Strategic Thinking

Problem Solving

Decision Making

Time Management

Safety Management

Education

High School Education or GED

Associate Degree or Higher Preferred

Tools

Microsoft Office

Multi-Rotor Small Unmanned Aircraft

Job description

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The Remote Pilot In Command/ Visual Observer supports the operation and execution of an end-to-end drone delivery service using the Flytrex drone delivery system. Crew members will receive and fulfill customer orders from local businesses and deliver orders from the fulfillment center to the customer's front/backyard using the drone delivery system. All crewmembers will develop a full understanding of CFR 14 Part 107 and Part 135 regulations and will ensure operations are compliant with all local, state, and federal regulations. Each crewmember must explicitly follow safety and operational protocols, while possessing characteristics of integrity and trustworthiness.

Essential Functions

• Daily fulfillment center set up and tear down.
• Receives and fulfills orders on foot and/or by driving in an automobile.
• Ensures operational status of all required equipment.
• Documents daily flight activities and flight logs.
• Conducts operations following strict procedures and checklists.
• Deconflicts ground and air risks based on CFR 14 Part 107 or Part 135 during all operations.
• Operates system in compliance with CFR 14 Part 107 or Part 135.
• Provides customer service and support to current and future customers.
• Assists with the improvement and efficiencies of current operations.
• Performs public outreach using various means.
• Performs collateral duties as required.

*During times when delivery of orders by flight is interrupted due to weather conditions, technical issues, airspace restrictions, etc., employees are required to continue to support delivery of orders via personal automobile.

Additional Skills and Qualities

• Strategic Thinking
• Problem Solving/Analysis
• Decision Making
• Performance Management
• Time Management
• Crew Resource Management
• Safety Management and Mitigation

This job operates in outdoor environments including inclement and hot weather, extreme cold conditions, in addition to limited office work. This role routinely uses standard office equipment such as computers, radio equipment, mobile phones, electronic tablets, multi-rotor small unmanned aircraft, and remote control units.

Physical Demands

While performing the duties of this job, the team member is regularly required to operate a vehicle and speak and hear. The team member frequently is required to sit for extended periods; run; stand; walk; use hands, handle or feel; kneel/crouch; and reach with hands and arms. Must be able to lift up to 50 lbs.

Position Type/Expected Hours of Work

Operations are open 7 days a week from 10:45 a.m. to 8:45 p.m. This position requires evening and weekend work.

Travel

Travel is local to the position location. Personal vehicles are used to complete necessary tasks. Mileage is tracked via GPS during the work shift and reimbursed at the current rate published at gsa.gov.

Required Education and Experience

• All team members will possess a Part 107 Certificate to commercially operate sUAS.
• Proficiency in standard Microsoft Office suite applications.
• Good organization and communication skills, both oral and written, are essential to success in this position. Ability to develop and deliver clear, concise communications.
• Must be able to work effectively in a collaborative, trusting, flexible, and safety-focused environment.
• High School Education or GED; Associate degree or higher preferred.
• Valid Driver’s License – subject to driving record check prior to employment.
• Part 135 crew members will be subject to pre-employment and random DOT drug and alcohol screenings.
• Part 135 crew members may be required to obtain a 3rd Class FAA medical certificate.
• Must be at least 21 years old (due to corporate insurance requirements).

Preferred Education and Experience

• Associate or bachelor’s Degree (or in progress).
• One (1) to two (2) years’ experience working with RPA or UAS.
• Part 61 pilot experience is a plus.

This position requires U.S. Citizenship. Causey Aviation Unmanned participates in “E-Verify” for employment verification.

AAP/EEO Statement

We are an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or any characteristic protected by law. Employment is contingent upon successful background check and pre-employment drug screening.