Remote PI Case Manager — Massachusetts

Bush Law Group; Northern (KY); Hybrid; USD 60,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunities

Health and dental insurance

Paid time off

Professional growth opportunities

Job summary

Bush & Bush Law Group is seeking a highly organized Legal Case Manager to support our growing personal injury docket, with a focus on Massachusetts law. You will oversee cases from intake through settlement or trial preparation, coordinate with clients, medical providers, insurers, and defense counsel, and ensure all deadlines are met.

Ideal candidates bring 3+ years of PI case management experience, knowledge of Massachusetts procedures, and strong communication skills.

Qualifications

• 3+ years of experience in Personal Injury case management.
• Hands-on experience managing PI cases in Massachusetts is required.
• Strong understanding of Massachusetts Personal Injury laws, court procedures, and pre-litigation process.
• Excellent communication and interpersonal skills.
• Highly organized and detail-oriented.
• Proficient in legal case management software (e.g., Filevine, Smart Advocate, Needles, or similar).
• Bilingual (English/Spanish) is a plus.
• Paralegal certificate or legal studies background preferred but not required.

Responsibilities

• Manage a high-volume caseload of personal injury matters from intake to resolution.
• Communicate with clients, medical providers, insurance adjusters, and defense counsel.
• Obtain and review medical records, bills, and other case-related documents.
• Prepare demand packages and assist in settlement negotiations.
• Maintain case files and calendaring to ensure all deadlines are tracked.
• Draft correspondence, case summaries, and legal documents as needed.
• Work closely with attorneys to develop case strategies and prepare for litigation or settlement.
• Ensure compliance with legal procedures and deadlines in Massachusetts.
• Provide empathetic, responsive support to clients during all stages of their cases.

Skills

PI case management experience

Excellent communication

Organized & detail-oriented

Bilingual English/Spanish (plus)

Education

Paralegal certificate or legal studies background

Tools

Filevine

Smart Advocate

Needles

Job description

Bush & Bush Law Group is seeking a highly organized Legal Case Manager to support our growing personal injury docket, with a focus on Massachusetts law. You will oversee cases from intake through settlement or trial preparation, coordinate with clients, medical providers, insurers, and defense counsel, and ensure all deadlines are met.

Ideal candidates bring 3+ years of PI case management experience, knowledge of Massachusetts procedures, and strong communication skills.