Remote Pharmacy Tech II – Clinical Care Center

Elevance Health; Indianapolis (IN); On-site; USD 39,000 - 52,000; Full time

Job summary

Elevance Health is hiring a Pharmacy Technician II for the Clinical Pharmacy Care Center in the Indianapolis area. This virtual, full-time role offers maximum flexibility with required in-person training sessions and occasional office commuting as needed. Alternate locations may be considered for candidates within a reasonable distance.

Schedule: Monday-Friday, 12:00pm–8:30pm EST. The position involves patient/member data verification, prior authorization processing, grievances handling,

Qualifications

• Active professional license, if required by state law, and state-specific certification as required.
• HS diploma or equivalent with 2+ years of pharmacy experience, or an equivalent background.
• Call center experience or strong member communications skills preferred.

Responsibilities

• Verifies member information and inputs data for the pharmacists.
• Processes prior authorization requests from physicians' offices and ensures compliance with Medicare requirements; informs relevant parties of all prior authorization determinations.
• Provides resolution to grievances and appeals issues.
• Responds to inquiries from physicians, sales team, and members related to formularies and prescription benefits.
• Educates members about prescriptions and medication resources or assistance programs, and on medication adherence-related topics to align with STARs ratings and HEDIS quality measures.
• Assists members with scheduling their preventive test/screenings and medication resources or assistance programs.
• Makes outreach to members or providers to close care gaps and improve outcomes.

Skills

Call center experience

Education

HS diploma or equivalent

Job description

Elevance Health is hiring a Pharmacy Technician II for the Clinical Pharmacy Care Center in the Indianapolis area. This virtual, full-time role offers maximum flexibility with required in-person training sessions and occasional office commuting as needed. Alternate locations may be considered for candidates within a reasonable distance.

Schedule: Monday-Friday, 12:00pm–8:30pm EST. The position involves patient/member data verification, prior authorization processing, grievances handling,