LTC Pharmacy Order Entry Technician - Remote

Symbria; St. Louis (MO); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

ESOP ownership

Competitive compensation

401(k) & Roth 401(k)

Employee Assistance Program

Full time benefits (health/dental/vis 

Job summary

Symbria Rx Services is seeking a Senior Pharmacy Data Entry Technician to perform data entry of prescription orders and medical records in a team-oriented environment.

The role requires LC/CPHT certification, strong computer skills, and the ability to work swing shifts (1:30PM–10:00PM EST) with rotating weekends/holidays. Licensed in listed states is required; remote options may apply within qualified states.

Qualifications

• High School diploma or GED.
• Pharmacy Technician Certification (CPhT) as per state requirements.
• General computer knowledge including Word, Excel and Outlook.
• Excellent customer service, interpersonal, verbal and written communication skills.
• Ability to work with others and share best practices.
• Weekend/holiday/alternate shift availability for 24/7 operations.

Responsibilities

• Contact physician's office as needed for refill authorization.
• Contact client for verification of orders as needed.
• Process all new and refill prescriptions.
• Open orders, verify eligibility, and input prescriptions while maintaining productivity and quality.
• Document correspondence and follow up in the system.
• Prepare audit sheets and provide feedback to manager.
• Forward incomplete or rejected scripts to the appropriate department and track status.
• May assist with research of lost or missing orders per internal requests.
• May provide backup support to other pharmacy groups as needed.
• Answer incoming calls promptly and provide high standard customer service.

Skills

Microsoft Office

Customer service

Team collaboration

Communication skills

Education

High School diploma or GED

Pharmacy Technician Certification (CPhT)

Job description

Overview

Symbria Rx Services is seeking a team oriented, experienced Senior Pharmacy Data Entry Technician who shares our commitment to ensuring the health and wellness of seniors. As one of the few 100% employee-owned companies in healthcare, our business practices are guided strictly by the values to which our employee owners are committed to. For more than 20 years, Symbria has been providing an outstanding work environment for talented employees to deliver patient-centered care to the geriatric population in senior-living and post-acute settings.

Position Summary

The primary purpose of this position is computer data entry of prescription orders and medical records.

Position Details

• Swing shift ranging from 1:30PM to 10:00PM EST.


• Rotating weekends and holidays. Those hours will depend on needs.


• FrameWorks LTC Experience required, Docutrack preferred


• Must currently live in a state Symbria Rx Services is licensed in: AZ, CO, FL, IL, IN, KS, MA, MI, MO, PA, OH, WI

Responsibilities

• Contact physician's office as needed for refill authorization.


• Contact client for verification of orders as needed.


• Process all new and refill prescriptions.


• Open orders as needed, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards.


• Document correspondence and follow up in the system.


• Prepare audit sheets and provide feedback to manager.


• Forward incomplete or rejected scripts to appropriate department for resolution and track status in the system.


• Initiate and document correspondence and follow up in system.


• May assist with research of lost or missing orders per internal department requests.


• May provide backup support to other pharmacy groups based on business needs or production levels.


• Answer incoming calls promptly and provide high standard of customer service to the client.

Qualifications

• High School diploma or general education degree (GED).


• Pharmacy Technician License and/or Certification (CPhT) as per State requirements.


• General computer knowledge including Microsoft Office: Word, Excel and Outlook.


• Excellent customer service, interpersonal, verbal and written communication skills.


• Work collaboratively with other team members and manager to ensure that best practices are shared.


• Must be able to work weekends, holidays and alternate shifts for PTO/staffing coverages as 24/7/365 operational needs dictate.

Qualifications Preferred

• Pharmacy data entry experience; minimum one year.


• Strong knowledge of Brand/Generic drugs and medical terminology.

Why work at Symbria?

• 100% employee-owned company through an Employee Stock Ownership Plan, also known as an ESOP. You, along with your co-workers, have an ownership stake in this company!


• Competitive compensation


• ESOP retirement plan


• 401(k) & Roth 401(k) plans


• Employee Assistance Program


• Full-time employees are eligible for medical, dental, vision, life insurance, short/long term disability, flexible spending accounts (FSA), Paid Time Off (PTO) and Yearly Tuition Reimbursement.

All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service.

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