Remote Pharmacy Care Technician | Call Center

CVS Health; Tennessee; Hybrid; USD 23,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

Retirement plan

Job summary

CVS Health is seeking a Pharmacy Customer Care professional to support the Pharmacy Care Team and Inventory Control programs. The role involves assisting patients with pharmacy needs, enrolling them in services, and maintaining timely order status information with a strong emphasis on service quality.

This full-time position offers virtual training with an option to work from home in select states or on-site in Cumberland, RI, with a comprehensive benefits package and the opportunity to grow

Qualifications

• 1+ years of experience in a customer service environment.
• Active Pharmacy Technician license in state of residence.
• Ability to obtain Pharmacy Technician licensure in Rhode Island via application form and fee.

Responsibilities

• Support Pharmacy Care Team and Inventory Control programs.
• Assist patients with pharmacy needs and enroll in pharmacy services.
• Provide order status information and ensure high-quality customer service.

Skills

Customer service

Multitasking

Empathy

PC skills

Education

High School diploma / GED

Pharmacy Technician license

Tools

MS Windows

Job description

CVS Health is seeking a Pharmacy Customer Care professional to support the Pharmacy Care Team and Inventory Control programs. The role involves assisting patients with pharmacy needs, enrolling them in services, and maintaining timely order status information with a strong emphasis on service quality.

This full-time position offers virtual training with an option to work from home in select states or on-site in Cumberland, RI, with a comprehensive benefits package and the opportunity to grow