Remote Personal Cruise Consultant - Outbound Sales

Norwegian Cruise Line Holdings Ltd.; United States; Remote; USD 80,000 - 120,000; Full time

Benefits offered by this job

Employee discount cruises

401(k) with matching

Health, Dental, and Vision Insurance

Job summary

Norwegian Cruise Line Holdings Ltd. is seeking a Personal Cruise Consultant for our Remote Team. You will initiate calls, follow up on warm leads, and guide guests to the best cruise options while building lasting relationships.

Role emphasizes high energy, strong communication, and knowledge of our fleet, promotions, and upgrades. Remote position with preferred scheduling and potential for uncapped earnings.

Qualifications

• High School Diploma or equivalent is required.
• 1 year sales experience preferred.
• Cruise sales experience is a plus but not required if passion is strong.

Responsibilities

• Be a Cruise Matchmaker: initiate calls, follow up leads, and guide guests to the right Norwegian Cruise Line product.
• Close sales and meet revenue goals.
• Build lasting relationships with guests and proactively suggest new voyages.
• Learn fleet, itineraries, and promotions to upsell upgrades and onboard credits.
• Attend sales training and daily huddles to stay sharp.
• Participate in guest outreach campaigns to drive bookings.

Skills

Excellent communicator

High-energy

Cruise product knowledge

Remote sales

Education

High School Diploma

Bachelor's degree bonus

Job description

Your Next Adventure Awaits: Personal Cruise Consultant at Norwegian Cruise Line!

Are you ready to dive into a career that's all about fun, travel, and uncapped earning potential? Do you have the enthusiasm to turn dream vacations into reality?

At Norwegian Cruise Line, we don't just sell cruises—we sell incredible memories. We're looking for passionate, high-energy sales professionals to join our Remote Team and help guests find their perfect high-seas getaway. If you thrive in a goal-oriented environment and love to connect with people, this is the ship for you!

What You'll Be Doing (The Fun Stuff):

• Be a Cruise Matchmaker: Initiate calls, follow up on warm leads, and connect with direct consumers to understand their travel dreams. You’ll be their expert guide, recommending the perfect Norwegian Cruise Line product, from itineraries to staterooms.
• Launch Sales Rockets: Close sales and meet/exceed ambitious revenue goals. You are in control of your success!
• Build Your Crew: Establish lasting relationships with new and existing guests. You’ll become their trusted cruise guru, consistently checking in and proactively suggesting new voyages based on their past adventures.
• Become a Product Pro: Master the ins and outs of our incredible fleet, itineraries, and promotions. You’ll confidently articulate the features and benefits of our cruises and upsell exciting extras like stateroom upgrades and onboard credits.
• Learn and Level Up: Actively participate in daily huddles and sales training to sharpen your skills and stay at the cutting edge of the cruise industry.
• Set Sail Together: Participate in exciting guest outreach campaigns designed to get people booked on their next vacation.

What You Bring to the Helm:

• Education: High School Diploma or equivalent (Required). A Bachelor's degree in a related field is a bonus!
• Experience: A minimum of 1 year of successful sales experience (preferred). Experience specifically selling cruises is a HUGE plus, but not required if you bring the passion!
• Exceptional communicator: You are engaging, articulate, and can build instant rapport over the phone.
• High-Energy & Resilient: You can multi-task and thrive in a fast-paced, high-quota sales environment.
• Product Enthusiast: You are excited to maintain a strong working knowledge of all Norwegian Cruise Line products.

Compensation & Rewards (Anchors Aweigh for Earnings!):

This is not a typical hourly job—it's an opportunity to build wealth!

• Commission: UNLIMITED uncapped commission through our sales incentive plan (paid monthly).
• Earning Potential: Most team members earn ($80,000 to $120,000+ annually), with our top performers earning even more! The more energy and effort you put in, the more you take home.

Ready for Shore Leave? (Fantastic Benefits):

• Employee Discount (Hello, heavily discounted cruises!)
• 401(k) with matching
• Health, Dental, and Vision Insurance
• Paid Time Off
• Tuition Reimbursement
• Pet Insurance and More!

The Details:

• Job Type: Full-time Remote
• Location: To be considered for this role, you must be a resident of Florida, Georgia, North Carolina, South Carolina, or Texas
• Schedule for Candidates living in the East Time Zone: Monday - Thursday: 10:50am-8pm EST Fridays: 9am-6pm EST (training will be M-F 9am-6pm EST)
• Schedule for Candidates living in the Central Time Zone: Monday - Thursday: 10:50am-8pm CST Fridays: 9am-6pm CST (training will be M-F 9am-6pm EST)
• To maximize your earning potential and success, weekend availability and extra hours during the week are highly recommended and often expected.