Remote People Operations Manager

NeuroNav

United States

Remote

USD 52,000 - 62,000

Part time

14 days+

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Benefits offered by this job

Remote work

Paid time off

Sick or flex days

Annual company retreat

Job summary

NeuroNav is seeking a part-time People Operations Manager to serve as the HR expert behind the employee experience. You will manage payroll, compliance, and HR systems, while overseeing IT support and helping bring our culture to life through rituals and recognition.

You will partner with a part-time Recruiter, serving as their manager and strategic partner to ensure candidates become well-supported teammates. This is a hands-on role with clear ownership and growth potential.

Qualifications

5+ years of hands-on HR or people operations experience
Working knowledge of US and California employment compliance and payroll
Experience with HRIS and payroll platforms (Gusto or similar)
Experience with compensation benchmarking and leveling
Experience managing, mentoring, or coordinating the work of others
Warm, clear communication and comfort working across roles, schedules, and time zones
Alignment with mission and values, and a proactive, organized approach

Responsibilities

HR Operations, Payroll & Compliance: Set HR policies, maintain records, oversee payroll, stay compliant
Onboarding & Offboarding: Draft letters, manage onboarding/offboarding
IT & Systems Oversight: Oversee outsourced IT firm and process improvements
Culture, Engagement & Retention: Plan events, communicate, boost morale
Compensation & People Programs: Benchmark compensation and support cycles
Team Leadership & Operations: Mentor Recruiter and coordinate onboarding flow

Skills

HR operations

Payroll management

US & CA compliance

HRIS

Vendor management

People leadership

Communication

Tools

Gusto

HRIS

Notion

HubSpot

Google Workspace

Slack

Job description

Hours: Part-time, 20 hours per week

Location: Remote, United States

Do you love building the people side of a mission-driven company — where new hires feel welcome, the details run smoothly, and the team feels cared for? Join us as our People Operations Manager and help the people who help families thrive.

About NeuroNav

At NeuroNav, we believe everyone deserves the opportunity to make their own choices and shape their story, regardless of disability. Our mission is to enhance the quality of life for adults with developmental disabilities through simplicity and choice. We help families navigate California’s Self-Determination Program, and our team of Navigators is the heart and soul of that work.

Founded at Stanford in 2020, we’re a high-growth, innovative team, and we’re building the people practices to match. Behind every Navigator supporting a family is a team that deserves to feel supported too. That’s where you come in.

About the Role

As our People Operations Manager, you’ll be the HR expert and steady hand behind the employee experience. You’ll make sure every new hire feels prepared and welcome from day one, keep payroll, compliance, and our people systems running with care, and oversee the IT that helps our team do their best work. You’ll also bring our culture to life through the rituals and moments that keep people excited to stay.

You’ll partner closely with our part-time Recruiter, who owns hiring, and you’ll be their manager and thought partner. Together, you’ll make sure a great candidate becomes a well-supported teammate.

This is a hands‑on role with real ownership, clear priorities, and room to grow as we grow.

Responsibilities Include

HR Operations, Payroll & Compliance

You’ll be the trusted go‑to for how we do HR well.

Bring HR best practices to our policies, processes, and everyday employee questions
Keep employee records and HR systems (Gusto and related tools) accurate and organized
Oversee payroll: from timesheet approvals and error follow‑up through final submission
Stay on top of compliance mail and filings, including state tax letters, agency follow‑up, forms, and audits
Answer questions on HR policies, benefits, time off, and Gusto settings
Maintain clear people documentation and build an employee‑friendly people ops FAQ

Onboarding & Offboarding

You’ll shape the first impression, and the last one, for every teammate.

Draft and manage offer letters, legal documents, and signatures once a candidate says yes
Run onboarding through Gusto and stay in touch with new hires until day one and beyond
Make sure every new hire has their accounts, equipment, and a warm welcome
Handle offboarding with care: access removal, separation agreements, final pay, and severance where applicable
Work hand in hand with our Recruiter for a seamless handoff from accepted offer to start date

IT & Systems Oversight

You’ll keep our tools, systems, and IT support running smoothly so our team can focus on families.

Oversee our outsourced IT firm, serving as the primary point of contact and ensuring timely, high‑quality support for the team.
Monitor the IT firm's performance, follow up on open issues, and ensure service levels and team needs are being met.
Identify opportunities to simplify our tools, improve IT processes, and streamline onboarding and offboarding.

Culture, Engagement & Retention

You’ll help make NeuroNav a place people thrive and retain our amazing talent.

Plan, attend, and organize our company offsite
Coordinate town halls and internal communications
Organize monthly team lunches and other morale‑building moments
Support rituals, recognition, and values‑in‑action
Listen for themes in the employee experience and share what you learn with leadership

Compensation & People Programs

You’ll help us build programs that are fair, thoughtful, and well documented.

Research and benchmark compensation
Support role changes, leveling, and comp documentation
Help run performance reviews and comp cycles

Compensation strategy and final decisions rest with leadership. You’ll bring the analysis and make it happen.

Team Leadership & Operations

You’ll help our small, mighty team stay organized and supported.

Manage and coach our part-time Recruiter through regular 1:1s and shared priorities
Work with the Recruiter and leadership so hiring plans flow smoothly into onboarding
Contribute to special projects tied to employee experience, internal communication, or HR tooling

Recruiting is run day to day by our Recruiter; final hiring decisions rest with leadership.

What You’ll Bring

5+ years of hands‑on HR or people operations experience, ideally as a generalist in a small or growing organization
Working knowledge of US and California employment compliance and payroll, including state tax notices and filings
Experience with HRIS and payroll platforms (Gusto or similar)
Comfort administering SaaS tools and working with vendors, such as Google Workspace, Slack, HubSpot, and Notion
Experience with compensation benchmarking and leveling
Experience managing, mentoring, or coordinating the work of others
Warm, clear communication and comfort working across roles, schedules, and time zones
Alignment with our mission and values, and a proactive, organized, thoughtful approach
Comfort owning ambiguity and building from scratch
Nice to have: HR certification (SHRM-CP, PHR, or similar); experience in a nonprofit, healthcare, or disability‑services setting