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Benefits offered by this job
Competitive benefits program
Comprehensive benefits program
Job summary
A technology consulting firm is seeking an experienced Pega CDH Specialist to enhance customer engagement strategies across various markets in the United States. This remote role requires expertise in building adaptive models and next-best-action strategies using the Pega CDH platform. The ideal candidate will contribute to data-driven marketing and customer experience initiatives, ensuring solutions meet best practices.
Qualifications
8 years of software application development or maintenance experience required.
Experience in building adaptive and predictive models.
Proven skills in real-time decisioning and customer engagement.
Responsibilities
Design, configure, and manage Next-Best-Action strategies.
Collaborate with marketing teams to align CDH strategies.
Integrate Pega CDH with CRM and external APIs.
Skills
1:1 customer engagement
Next-Best-Action strategies
decisioning logic
real-time customer interactions
SQL
Education
Bachelor’s Degree
High School Diploma or GED
Tools
Pega CDH
Pega NBAA
Pega Marketing
Job description
A technology consulting firm is seeking an experienced Pega CDH Specialist to enhance customer engagement strategies across various markets in the United States. This remote role requires expertise in building adaptive models and next-best-action strategies using the Pega CDH platform. The ideal candidate will contribute to data-driven marketing and customer experience initiatives, ensuring solutions meet best practices.