Remote Payer Specialist – Claims & Billing

ivyhealth; United States; Remote; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with match

Disability insurance

Life insurance

Pet insurance

Parental leave

Maternity leave

Wellness discounts

Paid time off

Job summary

ivyhealth is seeking a Payer Specialist in New York. The role supports Revenue Cycle operations, including payer billing, insurance verification, and patient billing questions.

Remote work is available, with a focus on timely claims processing and denial prevention across multiple payers. The position requires a high school diploma and at least 3 years in healthcare payer environments, plus strong communication and EMR experience.

Qualifications

• High school diploma or GED required.
• Minimum 3 years experience in healthcare payer environment.
• Proficient with Microsoft Office and EMR systems.
• Strong communication and customer service skills.
• Ability to prioritize tasks and work with urgency.
• Experience with Raintree EMR is a plus.

Responsibilities

• Ensure timely billing for all payers within region, including secondary billing.
• Maintain accurate notes and communication in the patient’s ledger/chart.
• Verify insurance information and resolve discrepancies with the PC team.
• Collaborate to maintain denial prevention methods.
• Follow up on Accounts Receivable by insurance and collect required information.
• Communicate with payers by phone, email, or other means.
• Manage third-party vendors to ensure claims are paid.
• Research and test new payer information including contract terms and billing requirements.
• Track and resolve discrepancies based on partial payments and contracts.
• Assist PCs and patients with billing questions and resolve issues.
• Work one on one with users across the company to resolve issues.
• Prepare reports as needed and perform other duties as assigned.

Skills

Oral communication

Customer service

Prioritization

Team collaboration

Adaptability

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Access

EMR systems

Raintree EMR

Job description

ivyhealth is seeking a Payer Specialist in New York. The role supports Revenue Cycle operations, including payer billing, insurance verification, and patient billing questions.

Remote work is available, with a focus on timely claims processing and denial prevention across multiple payers. The position requires a high school diploma and at least 3 years in healthcare payer environments, plus strong communication and EMR experience.