Remote Patient Travel Experience Manager

Medpace; Denver (CO); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Work from home flexibility

Paid holidays and vacation policy

Reimbursement for travel expenses

Job summary

Medpace is seeking a Patient Concierge Manager in Denver, Colorado to establish a new global service supporting patients in clinical trials. You will lead a team coordinating travel logistics and reimbursements to ensure a positive patient experience.

The successful candidate will manage projects, develop financial tools, and enhance technology integrations, with responsibilities extending to staff hiring and training. A targeted salary range of $100,000 - $150,000 is offered, accompanied by comprehensive benefits.

Qualifications

• Minimum 5 years’ experience in patient travel and payment service.
• Experience in managing personnel or departments.
• Knowledge of global travel logistics and pharmaceutical clinical research.

Responsibilities

• Generate workflow guidelines and training materials.
• Manage project assignments and staff personnel.
• Ensure technology enhancements are implemented timely.
• Coordinate internal procedures with external vendors.

Skills

Patient travel logistics

Team management

Effective time management

Microsoft Office proficiency

Education

Bachelor’s degree

Job description

Medpace is seeking a Patient Concierge Manager in Denver, Colorado to establish a new global service supporting patients in clinical trials. You will lead a team coordinating travel logistics and reimbursements to ensure a positive patient experience.

The successful candidate will manage projects, develop financial tools, and enhance technology integrations, with responsibilities extending to staff hiring and training. A targeted salary range of $100,000 - $150,000 is offered, accompanied by comprehensive benefits.