Remote Patient Finance & Collections Specialist I

Cedars-Sinai; Phoenix (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Healthcare

Generous time-off policy

Job summary

Cedars-Sinai in Phoenix seeks a Patient Financial Services professional to support the revenue cycle by resolving patient and insurer inquiries, interpreting payor contracts, and ensuring accurate account resolution.

You will work independently, handle disputed balances, negotiate payment plans within policy, and collaborate with cross-functional teams to deliver timely, compliant outcomes while upholding compassionate patient service.

Qualifications

• High School Diploma or GED required.
• Associate degree in finance, business, or health insurance preferred.
• Minimum 1 year hospital billing or professional billing and/or collection experience with customer service and call center experience required.

Responsibilities

• Identify, analyze, and resolve inquiries from patients and insurers.
• Respond to patient, insurance company, and third-party inquiries and bring accounts to final resolution.
• Negotiate and document payment plans within established policies.
• Achieve timely and accurate account collection and manage accounts receivable per department protocol.
• Follow department policies and maintain data quality.

Skills

Customer service

Analytical skills

Communication

Education

High School Diploma or GED

Associate degree in finance, business, or health insurance preferred

Tools

Patient accounting systems

Job description

Cedars-Sinai in Phoenix seeks a Patient Financial Services professional to support the revenue cycle by resolving patient and insurer inquiries, interpreting payor contracts, and ensuring accurate account resolution.

You will work independently, handle disputed balances, negotiate payment plans within policy, and collaborate with cross-functional teams to deliver timely, compliant outcomes while upholding compassionate patient service.