Remote Patient Financial Specialist – Billing & Collections

Cedars-Sinai; Oregon; Hybrid; USD 40,000 - 65,000; Full time

Benefits offered by this job

Healthcare

Generous time-off policy

403(b) retirement plan

Job summary

Cedars-Sinai in Oregon seeks a patient relations/billing specialist within Patient Financial Services. Under supervision you will identify, analyze, resolve inquiries, follow up on accounts to ensure payment, and explain payer contracts and billing policies.

You will work independently with strong customer service skills, deescalate issues, document accurately, and contribute to timely collections. A high school diploma is required; a related associate degree is preferred; 1 year of hospital or

Qualifications

• High School Diploma or GED required.
• At least 1 year of hospital or professional billing and/or collection experience with customer service and call center experience required.

Responsibilities

• Identify, analyze, resolve, and respond to customer inquiries and issues.
• Follow up on accounts to ensure payment and resolution; explain payer contracts and billing policies.
• Research and resolve inquiries; document actions; maintain accurate notes and codes.

Skills

Customer service

Billing knowledge

Education

High School Diploma/GED

Associate degree in business administration or related

Job description

Cedars-Sinai in Oregon seeks a patient relations/billing specialist within Patient Financial Services. Under supervision you will identify, analyze, resolve inquiries, follow up on accounts to ensure payment, and explain payer contracts and billing policies.

You will work independently with strong customer service skills, deescalate issues, document accurately, and contribute to timely collections. A high school diploma is required; a related associate degree is preferred; 1 year of hospital or