Remote Patient Care Navigator for Underserved Communities

Cope Health; United States; Remote; USD 30,000 - 34,000; Full time

Benefits offered by this job

Wellness stipend

Parental leave

Health insurance

Flexible schedule

Job summary

Cope Health seeks a Patient Care Navigator to provide telephonic and field-based case management in the CALAIM Enhanced Care Management and Community Support Program. You will be the primary contact for clients, building relationships to keep them engaged in care and adherent to medications.

Work with care team members to assess needs, connect clients with resources, and promote health outcomes. 40% travel; remote work possible in CA; benefits include health plans and parental leave.

Qualifications

• Minimum high school degree.
• Bilingual English/Spanish preferred.
• Strong cultural competency with the target population.
• Good communication and interpersonal skills.
• Ability to maintain confidentiality and organize client records.

Responsibilities

• Telephonic and field-based outreach to engage clients in ECM.
• Serve as main contact for clients and coordinate with Care Team.
• Deliver health education and promote self-management.
• Communicate with Care Team to facilitate client care.
• Monitor and support medication self-administration.
• Identify resources to overcome barriers to care.
• Maintain confidentiality and document client encounters.

Skills

Bilingual English/Spanish

Communication skills

Customer service orientation

Computer literacy

Education

High school diploma

Tools

Computer literacy

Job description

Cope Health seeks a Patient Care Navigator to provide telephonic and field-based case management in the CALAIM Enhanced Care Management and Community Support Program. You will be the primary contact for clients, building relationships to keep them engaged in care and adherent to medications.

Work with care team members to assess needs, connect clients with resources, and promote health outcomes. 40% travel; remote work possible in CA; benefits include health plans and parental leave.