Remote Partnership & Project Operations Coordinator

Triwill Group; United States; Remote; USD 61,000 - 73,000; Full time

Job summary

Triwill Group is seeking a Partnership Coordinator for Project Management to be the operational backbone of our partnerships work. You'll staff from hiring and onboarding to build a full cycle team quickly, and manage project work to track what the team owes each client and by when, ensuring it actually happens.

You’ll handle hiring logistics in Rippling, Notion, and Google Workspace, coordinate with external HR partners, set up client programs in Rally, capture decisions with owners and

Qualifications

• 2–3 years of experience in project management, operations, HR or people operations, or client‑facing coordination.
• Experience with HR platforms such as Rippling, and with hiring processes including E‑Verification, offer letters, and onboarding compliance, is a plus.
• Strong organizational skills, with comfort managing multiple inboxes, task trackers, and competing deadlines without losing the thread.
• Experience taking and distributing notes for external client meetings, with an ear for what matters — decisions and owners, not everything that was said.
• Comfortable following up with people more senior than you and holding them to deadlines without being asked twice.
• Clear, professional written communication, especially in client‑facing email where tone and turnaround both matter.
• Familiarity with startup‑style tech platforms, or strong interest and willingness to learn and build within new tech structures.
• Discretion and good judgment handling confidential personnel and client information.
• Self‑directed in a remote environment, with strong Slack and async communication habits.

Responsibilities

• Execute hiring operations for cycle staff end to end — running the Rippling hiring flows, sending offer letters and confidentiality agreements for signature, completing I-9 and E-Verify checks within required deadlines, and tracking completion through to the end of onboarding week.
• Coordinate with our external HR partners on account creation, paperwork, and new hire communications, making sure handoffs between our team and theirs don't drop.
• Own the onboarding logistics that make someone's first week work: platform and permissions access, Google Groups, calendar invites, manager and new hire notification emails, and chasing down incomplete checklist items.
• Assist with the general support inbox, with a particular focus on client and HR-related inquiries.
• Configure and test new client program configuration in our organizing platform before handoff, so client‑facing teams start from something that works.
• Take notes in client meetings, capturing decisions, owners, and deadlines rather than transcripts, and distributing them promptly so everyone is working from the same record.
• Create and assign tasks coming out of client meetings and internal check‑ins, then follow up persistently with team members — including senior staff — to keep work moving and flag when something is stuck.
• Maintain the trackers and documentation the team runs on, keeping staffing rosters, task boards, and process docs accurate enough that other people can rely on them.
• Handle sensitive personnel information — I-9 documentation, offer terms, personal data — with discretion and care.
• Step in on program inbox coverage during program peak, when volume outpaces the primary support team's capacity.
• Provide Voter Protection support during program peak, handling incoming questions and escalations alongside the core team.
• Take on additional responsibilities as they arise, with the expectation that your day‑to‑day mix of work will shift with program needs.

Skills

Project management

Operations

HR processes

Client coordination

Written communication

Remote work

Tools

Rippling

E-Verify

Notion

Google Workspace

Rally

Job description

Triwill Group is seeking a Partnership Coordinator for Project Management to be the operational backbone of our partnerships work. You'll staff from hiring and onboarding to build a full cycle team quickly, and manage project work to track what the team owes each client and by when, ensuring it actually happens.

You’ll handle hiring logistics in Rippling, Notion, and Google Workspace, coordinate with external HR partners, set up client programs in Rally, capture decisions with owners and