Remote Partner Success & Growth Specialist

Portage Ventures GP Inc.; Cheyenne (WY); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Generous PTO

Paid Holidays

Flexible Working Hours

401(k)

Job summary

TheGuarantors is seeking a Partner Success Associate to support our clients across remote and field engagements, including occasional NYC travel. You will train clients, manage accounts, and drive revenue by championing our products to leasing agents and property managers.

Ideal candidates have 2+ years in training or account management, strong communication skills, and a self-starter attitude. Bonus points for experience with Hubspot and multifamily leasing.

Qualifications

• 2+ years in a training or account management role.
• Strong written and verbal communication skills.
• Self-starter with initiative.

Responsibilities

• Service and support existing and new contracted clients.
• Perform in-person and virtual presentations with leasing agents and property managers.
• Monitor our B2C referral pipeline and support B2B clients as residents consider our services.
• Train clients on our products and ensure full understanding, helping to answer questions via phone, email, or in-person.
• Meet or exceed assigned quota & KPIs monthly.
• Collect customer feedback on product, process and pricing changes.
• Maintain customer records in CRM.
• Hold site visits with partner buildings in your vicinity.
• Help with local in person events.
• Occasional travel to our headquarters in NYC.

Tools

Hubspot

Job description

TheGuarantors is seeking a Partner Success Associate to support our clients across remote and field engagements, including occasional NYC travel. You will train clients, manage accounts, and drive revenue by championing our products to leasing agents and property managers.

Ideal candidates have 2+ years in training or account management, strong communication skills, and a self-starter attitude. Bonus points for experience with Hubspot and multifamily leasing.