Remote Partner Programs Manager: Engagement & Events

ITD Technology Co.; Vermont; Hybrid; USD 85,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

401k plan

Paid holidays

Job summary

itD is seeking a Partner Program Manager to drive partner engagement and execute programs that strengthen partner relationships and improve program performance. This role ensures smooth partner operations, delivers well-run events, and maintains a high-quality partner experience.

The ideal candidate has experience in partner management, program operations, and event execution, with a track record of improving engagement and driving participation.

Qualifications

• Strong written and verbal communication skills.
• Proven ability to manage partner or customer relationships.
• Experience with event planning, coordination, or program management.
• Strong analytical skills with the ability to interpret data and drive action.
• Excellent organizational skills with high attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience presenting to stakeholders or leading group sessions.

Responsibilities

• Manage partner communications by responding to inquiries related to workshops, registrations, and program participation in a timely and professional manner
• Analyze event and program data to identify trends, surface insights, and follow up with partners to drive alignment with best practices
• Support partner lifecycle activities including recruitment, onboarding, retention, and ongoing engagement
• Conduct regular partner check-ins and reviews to assess performance, address challenges, and identify growth opportunities
• Plan and coordinate workshops and partner events based on program priorities, adjusting formats and content as needed
• Develop and deliver presentations, including office hours and enablement sessions, to educate and engage partners
• Execute quality assurance across events, templates, tools, and processes to ensure consistency and effectiveness
• Maintain and update partner-facing and internal resources to ensure accuracy and usability
• Attend regular internal practice community meetings
• Collaborate with your itD practice team on industry thought leadership
• Complete client case studies and learning material (blogs, media material)
• Build out material to contribute to the Digital Transformation practice
• Attend internal itD networking events (in person and virtual)
• Work with leadership on career fast-track opportunities

Skills

Partner management

Event planning

Data analysis

Project coordination

Stakeholder presenting

Education

Bachelor's degree

Job description

itD is seeking a Partner Program Manager to drive partner engagement and execute programs that strengthen partner relationships and improve program performance. This role ensures smooth partner operations, delivers well-run events, and maintains a high-quality partner experience.

The ideal candidate has experience in partner management, program operations, and event execution, with a track record of improving engagement and driving participation.