Remote Partner Operations Lead — Automotive SaaS

Steer; Austin (TX); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

100% remote work

Employer-paid medical, dental, vision

Equity package

Flexible PTO

Parental Leave

FSA and HSA options

401(k)

Wellness stipend

WFH equipment

Job summary

Steer is a remote-friendly tech-forward company empowering auto repair shops with a unified CRM and marketing platform. The Partner Operations Manager will drive end-to-end partner programs, manage DaaS initiatives, and coordinate cross-functional integration efforts to scale partnerships and revenue.

You will collaborate with Sales, CS, Product, Marketing, and RevOps to align incentives, data, and go-to-market activities, enabling partners and Steer to grow together.

Qualifications

• 4–7 years in partnerships, channel operations, or ecosystem management within automotive aftermarket (automotive tech, repair SaaS, distribution, or repair networks).
• Deep understanding of how independent repair shops operate, evaluate software, acquire customers, and purchase parts.
• Proven ability to coordinate complex, multi-party initiatives across Sales, CS, Product, Marketing, and RevOps.
• Strong organizational skills with hands-on experience using CRMs and reporting tools (HubSpot preferred).

Responsibilities

• Scale Partner Program Operations: Own end-to-end partner reporting (enrollments, incentives, and performance), coordinate announcements, manage enablements/assets, and streamline billing with RevOps and HubSpot teams.
• Drive Directory-as-a-Service (DaaS) Execution: Manage shop eligibility data, partner locator onboarding, and activation tracking, coordinating with Sales, CS, and Marketing to convert partner-generated leads.
• Coordinate Integration Ecosystems: Manage day-to-day integration partner communications, align Product and Engineering on launch readiness, support beta testing, and maintain internal integration docs.
• Manage Tech & Service Relationships: Lead onboarding, issue resolution, and joint execution with marketing, loyalty, AI voice, and coaching partners.
• Enable Internal Teams: Ensure Sales and Customer Success have resources and knowledge to support and close partner-driven opportunities.

Skills

Ecosystem experience

Domain knowledge

Cross-functional PM

Operations & systems

Travel readiness

Tools

HubSpot

Job description

Steer is a remote-friendly tech-forward company empowering auto repair shops with a unified CRM and marketing platform. The Partner Operations Manager will drive end-to-end partner programs, manage DaaS initiatives, and coordinate cross-functional integration efforts to scale partnerships and revenue.

You will collaborate with Sales, CS, Product, Marketing, and RevOps to align incentives, data, and go-to-market activities, enabling partners and Steer to grow together.