Remote P&C Insurance Advisor - Customer Solutions Pro

Ensurise LLC; Springfield (VA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Paid time off

Holiday pay

Flexible schedule

401(k) matching

Professional growth

Career progression

Supportive culture

Work-life balance

Bonus eligible

Job summary

Washington Insurance Group seeks a customer-focused team member to help prospective customers understand and select the right auto and home insurance policies from our carrier partners. You will respond to in-bound inquiries and sales outreach, guiding clients through coverage choices and pricing options.

The role emphasizes high-energy communication, problem solving, and efficient use of multiple systems in a remote-friendly environment.

Qualifications

• 1 year of experience in an office or customer support role.
• P&C license or ability to obtain within 4 weeks after starting.
• Able to multitask and manage multiple priorities.
• Strong communication and problem-solving skills.
• Proficient with Microsoft Office and CRM tools.

Responsibilities

• Respond to inbound calls from prospective customers for personal line auto and home insurance.
• Educate customers on policy details including coverage and pricing.
• Process quotes and bind them with carriers.
• Provide high-energy, engaging customer interactions to match needs.
• Navigate multiple systems while maintaining cross-channel communication.
• Maintain P&C licenses and state registrations.

Skills

Customer service

Multitasking

MS Office Suite

Communication skills

Data analysis

P&C license

Remote work capability

Second language

US work authorization

Tools

CRM software

Job description

Washington Insurance Group seeks a customer-focused team member to help prospective customers understand and select the right auto and home insurance policies from our carrier partners. You will respond to in-bound inquiries and sales outreach, guiding clients through coverage choices and pricing options.

The role emphasizes high-energy communication, problem solving, and efficient use of multiple systems in a remote-friendly environment.