P&C Claims Specialist - Remote QA & Claims Mgmt

Genpact Ltd.; New York (NY); Remote; USD 34,000 - 43,000; Full time

Job summary

Genpact Ltd. is seeking a qualified professional to manage an inventory of managed repair program claim assignments. You will communicate with contractors, perform estimate reviews, and support client adjusters and insurers on insurance restoration, water mitigation, and structural work assignments.

The role requires experience in claims management and a strong QA mindset. Ideal candidates hold actuarial, economics, finance, or risk management degrees and relevant certifications (AIC, CFE, CIC,

Qualifications

• Bachelor-level and/or master's degree in relevant fields as listed in Qualifications.
• Certifications in claims or insurance are preferred as listed in Certifications.

Responsibilities

• Manage a portfolio of active claims and the contractors working on those assignments.
• Monitor assignments aging, statuses, and work product.
• Daily follow-up regarding open items and communications.
• Perform Quality Estimate reviews of Contractor estimates per client estimating guidelines.
• Communicate with Contractors regarding clarifications and required changes.
• Interact with Client Adjusters and Insureds providing process and technical support.
• Record journal or diary notes relating to claim results.
• Use tracking systems to manage activity.
• Assist with periodic special projects.
• Interact with Claim Manager regarding activity, questions, training, and all position needs.
• Provide input to company regarding contractor performance.

Skills

Claims Management

Insurance

Property & Casualty Insurance

Quality Assurance

Regulatory Affair Management

Reinsurance

Education

Bachelors - Actuarial Science

Bachelors - Economics

Bachelors - Finance

Bachelors - Risk Management and Insurance

Masters - Statistics

Job description

Genpact Ltd. is seeking a qualified professional to manage an inventory of managed repair program claim assignments. You will communicate with contractors, perform estimate reviews, and support client adjusters and insurers on insurance restoration, water mitigation, and structural work assignments.

The role requires experience in claims management and a strong QA mindset. Ideal candidates hold actuarial, economics, finance, or risk management degrees and relevant certifications (AIC, CFE, CIC,