Remote Outbound Sales Pro — Upsell & Delight

MCI; Missouri; Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Paid Training

Job summary

A leading BPO company is hiring a Remote Outbound Sales Representative to make outbound calls and provide excellent customer service. Candidates should possess strong communication skills and demonstrate a positive, persuasive attitude. A high school diploma and relevant skills, such as proficiency in Microsoft Office, are required. The role offers comprehensive training and a supportive work environment.

Qualifications

• Must be 18 years of age or older.
• Ability to type swiftly and accurately (20+ words a minute).
• Highly reliable with the ability to maintain regular attendance and punctuality.
• Strong team orientation and customer focus.

Responsibilities

• Handle inbound and outbound contacts in a courteous, timely, and professional manner.
• Utilize knowledge base to accurately answer customer questions.
• Research systems to find missing information and resolve issues.
• Attend meetings and training to stay updated on process changes.

Skills

Organizational skills

Oral communication

Written communication

Problem-solving

Customer service orientation

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

A leading BPO company is hiring a Remote Outbound Sales Representative to make outbound calls and provide excellent customer service. Candidates should possess strong communication skills and demonstrate a positive, persuasive attitude. A high school diploma and relevant skills, such as proficiency in Microsoft Office, are required. The role offers comprehensive training and a supportive work environment.