Remote-Optional Front Desk & Scheduling Specialist

Trinity Health; United States; On-site; USD 25,000 - 30,000; Full time

Job summary

Trinity Health in the United States seeks a full-time receptionist for the day shift to support office operations and ensure efficient, patient-centered service. The role involves greeting visitors, handling phones, scheduling, and coordinating with providers.

Responsibilities include pre-registration, processing payments, and maintaining accurate schedules while upholding confidentiality and professional communication. Remote options may be available in some settings.

Qualifications

• High school graduate or equivalent; business school or secretarial training a plus.
• 1–2 years' experience preferred; orientation and ongoing education noted.
• Knowledge of office equipment and strong written and oral communication skills.

Responsibilities

• Greet visitors and ensure comfort with clear expectations for service.
• Answer phones, route calls, and record/deliver messages promptly.
• Schedule appointments on provider schedules and update based on preferences.
• Pre-registration and review of revenue reports for accurate charges.
• Collect co-pays/balances and manage check-in/check-out processes.
• Support day-to-day operations and maintain confidentiality.

Skills

Customer service

Communication skills

Confidentiality

Attention to detail

Education

High school diploma or equivalent

Secretarial training

Tools

PC

Office software

Job description

Trinity Health in the United States seeks a full-time receptionist for the day shift to support office operations and ensure efficient, patient-centered service. The role involves greeting visitors, handling phones, scheduling, and coordinating with providers.

Responsibilities include pre-registration, processing payments, and maintaining accurate schedules while upholding confidentiality and professional communication. Remote options may be available in some settings.