Remote Operator Training Lead for Critical Systems

LMI Government Consulting; Northern (KY); Hybrid; USD 99,000 - 158,000; Full time

Job summary

LMI Government Consulting is seeking an Operator Training Consultant to support CBP/USBP in the National Capital Region. The role can be performed remotely with occasional travel to Washington, D.C.

to support on-site needs and client engagements. Responsibilities include applying operator training principles, instructional systems design, and training program development to ensure operators are prepared to use and maintain complex systems, with ILS input during development of key documentation

Qualifications

• Bachelor’s degree and minimum of 7 years of experience working with large-scale DoW or civilian government training programs or projects.
• Active U.S. Customs and Border Protection background investigation preferred.
• Working knowledge of USBP or other surveillance technology programs preferred.
• Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and SharePoint.
• Ability to communicate clearly with a variety of stakeholders.
• Ability to effectively solve problems.
• Strong communication skills, both oral and written.

Responsibilities

• Serve as the main advisor and liaison for operational training programs, ensuring effective communication and coordination.
• Responsible for developing, coordinating, and managing various training initiatives and performance metrics, as well as implementing improvement actions.
• Work closely with USBP managers, team leads, and subject matter experts to ensure that training programs meet current mission requirements.
• Organize and provide administrative support for site visits, workshops, and remote training activities to ensure smooth operations.
• Maintain and update knowledge exchange platforms, such as SharePoint sites, action item trackers, and distribution lists, making sure that information is accessible to relevant personnel.
• Track the completion of training programs.

Skills

Communication

Teamwork

Analytical thinking

Problem solving

Education

Bachelor’s degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

SharePoint

Job description

LMI Government Consulting is seeking an Operator Training Consultant to support CBP/USBP in the National Capital Region. The role can be performed remotely with occasional travel to Washington, D.C.

to support on-site needs and client engagements. Responsibilities include applying operator training principles, instructional systems design, and training program development to ensure operators are prepared to use and maintain complex systems, with ILS input during development of key documentation